Field Service Technician – Robotics

Posted 2ds ago

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Job Description

Technicien SAV itinérant pour Stäubli, fournisseur mondial de solutions mécatroniques. Diagnostiquer, réparer et former les clients à l’utilisation de robots industriels dans la région nantaise.

Responsibilities:

  • Diagnose issues and recommend maintenance solutions
  • Repair products
  • Assist and advise customers on robot operation
  • Prepare service reports in the CRM system
  • Manage the remote stock of spare parts
  • Deliver maintenance training
  • Monitor customer accounts in collaboration with the wider team
  • Contribute to the continuous improvement of the service
  • Work directly with customers in high-tech industries
  • Participate in a several-week onboarding program, including an immersion at the production site in Haute-Savoie and field training alongside an experienced technician

Requirements:

  • Education: Two-year technical degree or equivalent minimum
  • Successful initial experience in a similar role, ideally in the maintenance or installation of special-purpose machinery
  • Strong technical knowledge of mechanics, electrical engineering, industrial IT and automation
  • Proficiency in one or more programming languages
  • Comfortable communicating in English
  • Ability to work independently
  • Strong customer-service orientation
  • Excellent interpersonal skills
  • Highly organized and detail-oriented

Benefits:

  • Competitive salary based on experience
  • Two fixed annual bonuses
  • Company restaurant
  • Transportation benefits
  • Childcare facilities
  • Remote work
  • Health insurance
  • Works council benefits
  • Stäubli employee cooperative
  • Several-week onboarding program