Field Service Technician
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Service Technician providing 24/7 on call service for maintenance and repairs at customer sites. Requiring strong mechanical background and experience in similar roles in the United States.
Responsibilities:
- Responsible for executing basic maintenance and minor repairs on selected products at customer sites.
- Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites.
- Preparation of assigned service jobs according to the FSE Handbook.
- Follow up on actions and promises made to customers.
- Write service report on site and obtain customer's signature.
- Update service execution IT systems with relevant information.
- Report unsafe practices and other safety incidents according to local reporting procedures.
- Capture Installed Base on site and communicate sales leads to sales organization.
- Proactive recommendations to customers related to purchase of additional spare parts.
- Execute services in our Service Centers as required.
Requirements:
- Associate’s degree with a strong mechanical background.
- Over 5 years of experience in similar roles, with desirable expertise in transmission systems.
- Competent mechanical skills and aptitude.
- Ability to communicate Operational and Safety parameters for Alfa Laval equipment to the customer.
- Customer service and sales orientation oriented.
- Excellent interpersonal skills.
- Strong verbal & written skills.
- Ability to troubleshoot & solve technical problems.
- Team Player and ability to work independently.
- Basic PC utilization skills required in word, excel.
- Ability to learn and use systems required for the administration of service and expense reports.
- Perform jobs in line with OHSA requirements.
- Complete established safety training programs.
Benefits:
- healthcare
- dental and vision plans
- robust wellness program
- generous 401(k)
- paid holidays
- paid time off benefits
Similar Jobs
Field Service Technician
Field Service Technician delivering technical support for Anderson Negele's instrumentation solutions. Extensive travel required within the Western region and occasional travel to other U.S. regions.
Field Service Technician – 100% Travel
Field Service Technician performing major component replacements and repairs for renewable energy systems. Collaborating and training site personnel across the Invenergy fleet with a focus on safety and quality standards.
Field Service Technician
Field Service Technician responsible for installing, troubleshooting, and maintaining gaming machines. Join Aristocrat Gaming's team, ensuring seamless operation in customer gaming facilities.
Bilingual Field Service Technician – Automation
Field Service Technician managing the installation, troubleshooting, and repair of healthcare systems. Focused on customer satisfaction and collaboration across teams with potential travel across Canada.
Field Service Engineer II
Field Service Engineer II supporting customers in Michigan within Abbott's Diagnostics Division. Responsible for installations, maintenance, and troubleshooting of diagnostic instruments, ensuring compliance and customer satisfaction.
Advanced Field Service Engineer
Advanced Field Service Engineer at Honeywell providing advanced technical support and troubleshooting for Pro-Watch and MAXPRO. Responsibilities include system design, project management, and collaboration with various departments.
Field Service Engineer, Cryogenic Solutions
Field Service Engineer at Azenta Life Sciences supporting and maintaining cryogenic systems. Ensuring system uptime and resolving technical issues in the field with customer engagement and collaboration.
Field Service Engineer – Cryogenic Storage Systems
Field Service Engineer responsible for technical services related to Cryogenic Solutions. Supporting installations, maintenance, and troubleshooting of advanced technologies for customers in the UK and Europe.
Field Service Engineer 2
Field Service Engineer managing Customer Technical Relations for all da Vinci® Surgical platforms. Providing training, analyzing customer requirements, and ensuring system reliability in the Operating Room setting.
Servicetechniker im Außendienst – Region Gera/Zeitz
Field service technician responsible for installing and maintaining heat pumps in Gera/Zeitz region. Engaging in customer service to ensure satisfaction with heating solutions.
Servicetechniker im Außendienst – Region Eifel
Servicetechniker im Außendienst bei Viessmann Climate Solutions. Durchführen von Wartungen und Inbetriebnahmen von Wärmepumpen in der Region Eifel.
Field Service Engineer
Field Service Engineer installing, configuring, and maintaining Packsize equipment at customer facilities. Building customer relationships and providing training on product capabilities and maintenance.
Field Service Technician I
Field Service Technician providing technical support for ACIST Medical Systems' electro-mechanical devices. Responsible for customer service, maintenance, repairs, and installations in the St. Louis area.
Field Engineer
Field Engineer partnering with enterprise customers to evaluate Cursor's AI solutions and guide them through proofs of concept. Collaborating with Sales, Product, and Engineering teams to drive adoption and influence product direction.
Support Field Engineer
Master Field Engineer overseeing building automation installations for Carrier. Ensuring project success through technical authority, team accountability, and dynamic field support.
Field Service Technician
Field Service Technician providing technical support for digital cinema equipment. Responsible for maintenance, installation, and customer support with up to 80% travel.
Field Service Technician
Field Service Technician responsible for service and customer support in water quality maintenance. Engaging in repair, installation, and training within the field and company facilities
Field Service Technician – Lübben
Servicetechniker im Außendienst responsible for Wärmepumpen installation and maintenance. Delivering excellent customer service and troubleshooting on-site and remotely.
Field Service Technician – Ludwigsfelde, Lutherstadt Wittenberg, Burg region
Servicetechniker im Außendienst für Wärmepumpen bei Viessmann Climate Solutions. Durchführung von Wartungen und Inbetriebnahmen sowie serviceorientierte Kundenberatung vor Ort.
Field Service Engineer
Field Service Engineer providing customer service solutions related to ASP systems installation and maintenance. Collaborating with cross-functional teams to drive customer satisfaction in medical devices.