General Manager, Supply Chain Operations
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Job Description
General Manager overseeing supply chain operations for Ryder's Supply Chain Solutions division. Leading multiple customer accounts and ensuring performance metrics are met.
Responsibilities:
- Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
- Manage one or more customer account(s) to meet established metrics and performance expectations.
- Manage the customer relationship and identify potential opportunities for business growth.
- Ensure financial objectives are met and grow revenue for assigned account(s).
- Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).
- Hire, train, supervise, and coach/mentor direct reports and management team.
- Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.
- Manage the profit and loss statements for assigned account(s) and implement actions as needed.
Requirements:
- Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
- Master's degree preferred
- Six (6) years or more relevant experience in supply chain, logistics, warehouse or industry related field. required
- Five (5) years or more managing, leading and developing direct reports required
- Five (5) years or more managing large multi-level teams preferred
- Four (4) years or more Profit & Loss responsibility preferred
- Four (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
- Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
- Two (2) years or more customer interaction required
- Two (2) years or more managing customer KPIs required
- Two (2) years or more experience providing customer and senior level management presentations preferred
- Some sales experience preferred
- Some multi-client experience preferred
- Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic level. advanced preferred
- Knowledge of Warehouse Management Systems (WMS) . advanced preferred
- Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s). advanced required
- Knowledge of Lean principles, systems and tools. advanced required
Benefits:
- comprehensive health and welfare benefits
- medical, prescription, dental, vision, life insurance and disability insurance options
- paid time off for vacation, illness, bereavement, family and parental leave
- tax-advantaged 401(k) retirement savings plan
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