Gerente de Mejora Continua, Automatización
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Job Description
Manager of Continuous Improvement leading process optimization and technological solutions at Covalto, a digital banking platform. Focused on enhancing efficiency and customer experience through innovative automation.
Responsibilities:
- Identificación de áreas de mejora en procesos existentes dentro del banco.
- Estudio de flujos de trabajo y tiempos de respuesta en cada área.
- Proposición de soluciones para mejorar eficiencia y calidad de procesos.
- Implementación de herramientas tecnológicas de automatización.
- Aseguramiento de integración eficiente de sistemas del banco.
- Automatización de procesos para mejorar la experiencia del cliente.
- Definición de indicadores clave de rendimiento (KPIs).
Requirements:
- Licenciatura concluida en Ingeniería, Actuaría, Economía, Administración de Empresas o afín.
- Especialidad, MBA en Transformación, Mejora continua (Deseable).
- Mínimo 5 años de experiencia en roles similares, enfocados a mejora continua y automatización.
- Inglés Intermedio.
- Certificación como PM.
Benefits:
- Trabajo 100% remoto
- Diversidad, inclusión y igualdad de oportunidades
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