Growth & Outreach Manager – Digital Delivery
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Job Description
Growth & Outreach Manager operationalizing and scaling partnership & growth initiatives for U.S. Digital Response. Collaborate with teams to enhance government delivery of digital services.
Responsibilities:
- Support partnership development, outreach, and conferences (40%).
- Collaborate with focus area leads to define and develop actionable plans around their specific partnership development needs.
- Conduct landscape analysis to track who we've reached, identify gaps, and inform targeting for partnerships and outreach campaigns.
- Coordinate impact follow-ups with past partners to gather outcomes data and testimonials that can be used in partnership conversations, grant proposals, or external communications.
- Execute partnership initiatives and scaling programs (35%).
- Create materials and coordinate logistics for events and initiatives between USDR and ecosystem partners.
- Track and report on partnership initiative outcomes.
- Build our knowledge and asset library (25%).
- Identify excellent examples from past engagements and secure permission to share publicly, building a library of case studies and success stories.
Requirements:
- 5+ years experience in program management, outreach management, or operations roles where you've executed complex initiatives with multiple stakeholders.
- Strong project management and coordination skills.
- Experience navigating the civic tech, nonprofit, or government sectors and understand the landscape.
- Ability to juggle conference logistics, partnership outreach execution, and content development without dropping balls or losing sight of deadlines.
- Strong writer and communicator who can create compelling outreach materials, adapt messaging for different audiences, and document processes clearly.
- Organized and detail-oriented with a systems mindset.
Benefits:
- Full health, dental and vision benefits (USDR pays 100% of the cost for our employees and 80% of the cost for their dependents on most plans).
- 401K with a matching contribution of $1 for each dollar you contribute up to 3% of your salary, and $.50 for each dollar you contribute on 3-5% of your salary.
- An equipment reimbursement for the purchase of a computer and peripheral devices of up to $2,000, along with a Work from Home allowance of $100 each month, to support employees as they navigate working from home.
- A discretionary budget of $400 per year per employee for work-related learning and development.
- A supportive community where everyone can thrive and find a balance between working hard to make a difference and taking care of themselves.
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