Hindi Content Specialist
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Job Description
Hindi Content Specialist curating written and audio content for Welo Data’s AI services. Validating metadata, documenting issues, and managing high-volume content queues.
Responsibilities:
- Review, validate, and curate written and audio content according to SOPs, checklists, and client guidelines
- Ensure accuracy, consistency, and timely processing across assigned queues
- Validate content and metadata for completeness, consistency, and basic accuracy
- Apply straightforward corrections covered by guidelines
- Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards
- Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with context and supporting evidence
- Manage assigned queues to meet throughput expectations and turnaround times/SLA requirements
- Follow information security, confidentiality, and secure work environment requirements
- Maintain attention to detail during repetitive or high-volume tasks
- Participate in team meetings, calibration sessions, and required training
- Incorporate feedback to improve accuracy and consistency
Requirements:
- Native level or fully bilingual fluency (spoken and written) in Hindi
- Strong cultural awareness of the Indian market(s)
- Exceptional attention to detail
- Ability to follow step-by-step procedures and quality standards
- Basic problem-solving skills
- Strong time management
- Ability to consistently meet productivity and quality expectations
- Comfortable working with multiple tools and web platforms
- Ability to learn new systems quickly
- Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers
- Comfortable working with content some may find sensitive or offensive
Benefits:
- 12-month project duration
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