Implementation Specialist
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Job Description
Implementation Specialist configuring HRIS, payroll, and benefits systems for Melita Group’s outsourced HR clients. Supporting end-to-end onboarding, data migration, integrations, and workflow automation.
Responsibilities:
- Support and help execute new client onboardings across HR administration, payroll, benefits, and leave of absence services, from kickoff to handoff to ongoing service teams
- Contribute to time to live, client satisfaction at go-live, and smooth transition to Service Delivery
- Help build and maintain implementation project plans, track milestones, and keep workstreams on schedule
- Configure clients' HRIS and complete builds on ADP Workforce Now, Paylocity, Rippling, and Salesforce
- Run data migrations and validate employee data, payroll history, benefit plans and deductions, and PTO balances
- Establish benefits carrier EDI feeds and GL file feeds, partnering with Technology for deeper builds
- Partner with Sales, Client Success, Service Delivery, Product, Finance, HRIS partners, and benefits carrier partners
- Align client expectations, scope, pricing assumptions, and post-implementation transitions
- Identify and champion AI, automation, and modern tooling opportunities in implementation workflows
- Document and improve implementation workflows for faster, cleaner onboardings
Requirements:
- Very strong, hands-on experience supporting and implementing outsourced Payroll and HR services, ideally gained at a PEO, an HRO, or an HRIS technology vendor that installs a full HRIS together with outsourced services
- Hands-on HRIS implementation experience on one or more major platforms, including configuration and data migration: ADP Workforce Now, Paylocity, or Rippling
- Hands-on payroll processing experience, multi-state processing, tax setup, and mid-year conversions with YTD balancing
- Proven track record running end-to-end implementations and managing a project plan across multiple workstreams and deadlines
- Natural problem-solver who thrives on complexity and drives clarity
- Systems thinker who bridges workflows across teams
- Excellent communication skills and a high-integrity, client-first approach
- Experience implementing benefits administration and leave of absence services
- Familiarity with benefits carrier EDI feeds, GL file feeds, and integrations across HRIS, payroll, and benefits systems
- Experience with Salesforce and with AI-enabled or automation-heavy implementation workflows
- Project management credential such as PMP or CAPM is a plus but not required
- Payroll professional credential such as FPC or CPP is a plus but not required
Benefits:
- No specific benefits or compensation extras stated in the posting
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