Inbound Sales Agent – Appointments
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Job Description
Inbound Sales Agent for supporting US-based healthcare team through inbound calls. Guiding patients toward booking appointments with licensed medical cannabis providers.
Responsibilities:
- Handle inbound calls from prospective patients
- Build rapport quickly and create a professional first impression
- Understand caller's needs and answer questions clearly
- Explain the appointment and certification process
- Guide patients toward booking an appointment
- Work toward daily and weekly booking targets
- Maintain accurate notes and follow-ups in the CRM
Requirements:
- 2–3 years of experience in: Call center OR Inbound sales OR Appointment setting
- Comfortable working with targets and KPIs
- Strong spoken English and clear communication
- Confident on the phone and able to guide conversations
- Reliable, consistent, and structured in your work
- Able to work US hours long-term
Benefits:
- Fully remote (work from home)
- Paid weekly in USD
- Structured environment with clear expectations
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