Inside Sales Representative – ERICO Lightning Protection
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Job Description
Inside Sales Representative managing relationships and driving sales for ERICO's Lightning Protection Solutions. Supporting outside sales and providing expertise for customer engagement.
Responsibilities:
- Drive product sales growth and territory development by implementing and accomplishing sales objectives
- Play an integral role in achieving the company's objectives by efficiently and effectively supporting the Outside Sales team and our Customer base
- Actively support the demand creation and selling process
- Receive and make outbound calls, including cold calling
- Work with lead databases to mine data (i.e. PEC)
- Develop new Opportunities in the course of these activities
- Follow up on leads, opportunities, and quotes
- Close deals, turn quotes into orders, value and conversion selling
- Lead small non-strategic accounts
- Support targeted marketing actions, campaigns and external events
- Partner with Field Sales, Customer Care and our Customers Interface, communicate, build and maintain positive relationships with agents, distributors, installers, contractors and engineering firms
- Provide support to the external sales team and customer base
- Act as liaison for the Sales and Customer Care team
- Forward RFQ’s on to Customer Care for direct quotation and interact with them for efficiencies in quoting
- Coordinate Education and Marketing activities
- Partner with Marketing on Sales Tools, including presentations of 6PP and coordinate technical seminars
- Set up customer visits to ERICO manufacturing plants that support sales strategies regionally
- Set up and coordinate ERICO University training sessions for agents and end users
- Prepare and conduct promotional activities with Channel Marketing Manager
- Work with Marketing to organize tradeshows
- Super user of CRM (e.g., Salesforce) to handle all sales activities
- Set up new accounts and contacts and properly assign them to the appropriate salesperson
- Create and track leads, opportunities and quotes – Handle your funnel
- Assign tasks and lead appointments for external sales team
- Run and analyze sales reports for RSM’s that allow for more effective management of agencies and allow for more focused sales activities
Requirements:
- Ideally, 3+ years of technical sales, quoting, or estimating experience
- Any experience with lightning protection is highly preferred
- Ability to work remotely from a home office anywhere in the US and travel on average 5-10% travel throughout the US Market, with overnight trips expected
- A valid driver's licenses is required
- A bachelor’s Degree from an accredited institution is preferred (Technical discipline highly preferred)
- Energetic, self-motivated, coachable team player with strong interpersonal skills and a focus on career growth
- Excellent communicator with professional presentation skills, able to engage both technical and non-technical audiences across organizational levels
- Strong time management and organizational skills; proficient in CRM platforms (e.g., Salesforce) and sales analytics tools
Benefits:
- Medical, dental, and vision plans along with flexible spending accounts
- Short-term and long-term disability benefits
- Critical illness, accident insurance and life insurance
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match
- Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection
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