Inside Sales Representative – Hospitality, Operations
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Job Description
Inside Sales Representative in the US hospitality sector for Access solutions. Driving new business growth and maintaining customer relationships with strategic account managers.
Responsibilities:
- Drive new business growth in the US Market across 1–50 site hospitality groups in a hunter-led role
- Maintain strategic farming relationships and partner with Front-of-House Account Managers to uncover and close cross-sell opportunities for Operations Solutions
- Develop an in-depth understanding of the Customers’ business & identify upsell & cross opportunities across the Access Solution Portfolio’s (software, services & support)
- Maintain and deepen customer relationships by proactively managing your portfolio, engaging stakeholders at all levels, and uncovering opportunities for account expansion and increased satisfaction
- Achieve a sales target for software licenses and consultancy through new business acquisition and cross-sell opportunities
- Build solution sales capability & become accredited across the relevant Access portfolio
- Build solution knowledge & be responsible for preparing & delivering your own customer proposals with support from pre-sales team remotely
- Manage the end-to-end pipeline building & sales process from RFI, RFP, presentation, negotiation and contracting
- Support marketing and customer engagement – e.g. webinars, events, case study creation, attend exhibitions or attend meetings in support of other salespeople
- Use these assets to self-generate leads & opportunities
- Use the Access toolset to maximize customer engagement and provide regular reporting – Salesforce, Clari, ZoomInfo, Consensus & Customer Success Portal
- Ability to work dynamically and at pace to grow as new products or new acquisitions are added to the portfolio
Requirements:
- Previous experience in the hospitality industry is highly desirable
- A motivated self-starter, who consistently demonstrates an enthusiastic, never give up attitude & entrepreneurial spirit
- Pioneering mindset, helping introduce and establish new Access products and services in the U.S. market while shaping early best practices and go-to-market approaches.
- Able to work under own initiative and as part of a team
- Self-motivated with excellent time management skills with strong ability to prioritize
- Persuasive and compelling in expressing ideas and concepts
- Excellent communication skills, telephone, email, written and presentations
- Ability to build rapport at all levels of an organization
- Proven ability to develop positive relationships, co-operation with, and support for colleagues and clients.
- Demonstrates a commitment to development and lifelong learning both for yourself & the team
- Acts with integrity, loyalty and honesty.
- Excellent technology skills specifically with Microsoft Office; Salesforce; Social Selling; Market mapping
- Formal training in sales methodologies such as MEDDIC or MEDDPICC
Benefits:
- 22 days paid time off
- 11 company paid holidays
- medical, dental & vision insurance
- 5% 401(k) company match
- other benefits to choose from
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