IT Business Relationship Manager
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Job Description
IT Business Relationship Manager serving as liaison for technology demand in LATAM operations. Enhancing digital transformation and project oversight in a manufacturing context.
Responsibilities:
- Act as the primary liaison between IT and senior business leaders across LATAM
- Develop and maintain strong relationships with Operations leaders to understand priorities and translate them into IT initiatives.
- Advocate for business needs within IT and ensure alignment of technology roadmaps with business objectives.
- Manage the IT project portfolio for LATAM Operations, ensuring timely delivery, budget adherence, and value realization.
- Collaborate with PMO and delivery teams to prioritize initiatives and allocate resources effectively.
- Monitor project performance and escalate risks or issues as needed.
- Identify opportunities for digital transformation, process optimization, and technology innovation within the business.
- Champion the adoption of modern technologies (e.g., ERP enhancements, automation, analytics, mobility) to improve business outcomes.
- Measure and communicate the value delivered by IT initiatives to business stakeholders.
- Facilitate regular governance meetings with business leaders to review project status, priorities, and strategic alignment.
- Ensure transparency and effective communication between IT and business functions.
- Support change management efforts to ensure successful adoption of new systems and processes.
Requirements:
- Bachelor’s degree in Business, Information Technology, or related field; Master’s degree preferred.
- 8+ years of experience in IT or business leadership roles, with at least 4 years in Business BRM or similar functions.
- Experience in solution design and solution architecture, translating business requirements into end-to-end designs.
- Proven experience of successfully defining IT project business cases
- Strong understanding of manufacturing processes.
- Excellent communication, stakeholder management, and strategic thinking skills.
- Proven experience in a matrixed, global organization.
- Project Management.
- Ability to align IT strategy with business goals, especially in operations
- Business Acumen – understanding business processes, goals and strategies.
- Experience with ERP systems (e.g., SAP, Oracle) and manufacturing technologies
Benefits:
- Health insurance
- Flexible working hours
- Professional development opportunities
- Remote work options
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