IT Support Specialist
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Job Description
Dependable IT Support Specialist providing technical support for T3 Services Group's IT operations. Troubleshooting issues, supporting tools, and maintaining efficient technology for teams.
Responsibilities:
- Provide technical support for hardware, software, and network-related issues
- Troubleshoot computers, mobile devices, printers, and other equipment
- Install and configure workstations, laptops, and user accounts
- Support company systems including email, collaboration tools, and business applications
- Manage and respond to support tickets while documenting resolutions
- Assist with employee onboarding and offboarding access
- Maintain IT equipment inventory and coordinate repairs or replacements
- Support system updates, upgrades, and IT projects
Requirements:
- Experience in IT support, helpdesk, or system administration
- Strong troubleshooting and problem-solving skills
- Experience with Microsoft products and cloud-based systems
- Excellent communication and organizational skills
- Ability to manage multiple priorities with attention to detail
- Preferred: Experience with ServiceTitan or similar field-service platforms
- Familiarity with ticketing systems and IT documentation
Benefits:
- Medical, Dental & Vision Insurance
- 401(k) with 4% company match
- PTO, Paid Holidays, and Paid Wellness Time
- Pet Insurance
- Employee Discounts
- Opportunities for professional growth and development
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