Key Account Manager
Posted 2hrs ago
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Job Description
Key Account Manager driving infectious-disease product adoption across South London for Mundipharma, a global healthcare company. Building NHS partnerships, strategic account plans, and sustainable sales growth.
Responsibilities:
- Deliver sales targets and business objectives across the designated territory
- Drive product uptake and revenue growth by implementing effective account strategies
- Identify and capitalize on opportunities to expand market share within key accounts
- Monitor performance against objectives and implement corrective actions where required
- Develop, implement, and maintain high-quality account plans
- Utilize prescribing data, market intelligence, and customer insights for strategic and tactical planning
- Adapt account plans to changes in local healthcare environments, commissioning structures, and prescribing practices
- Align value propositions with customer priorities to maximize commercial outcomes and patient benefit
- Strengthen omni-channel engagement with stakeholders across specialist care, medicines optimization teams, and local commissioning groups
- Build trusted relationships with healthcare professionals, decision-makers, and key influencers
- Deliver value-based discussions tailored to customer needs and healthcare priorities
- Build and maintain strategic partnerships with customer groups and key opinion leaders
- Support initiatives that improve patient care, service delivery, and healthcare outcomes
- Conduct environmental analysis to identify market opportunities and challenges
- Monitor healthcare policy developments, competitor activities, and market trends
- Generate actionable insights for account planning and business decision-making
- Collaborate with the Customer Engagement Execution Lead UK and cross-functional Commercial, Medical, Market Access, and Marketing teams
- Ensure customer interactions and business activities comply with company policies, industry regulations, and NHS requirements
- Accurately document customer engagements, business activities, and performance outcomes
Requirements:
- ABPI qualification required
- Degree-level education in Life Sciences, Healthcare, Business, or a related discipline preferred
- Proven pharmaceutical sales and key account management experience
- Demonstrated success in managing key accounts and building long-term customer partnerships
- Experience within Secondary Care and Specialist Care environments
- Strong experience working with large NHS hospitals and complex healthcare systems
- Track record of influencing multiple stakeholders and delivering commercial objectives
- Experience supporting the successful adoption of specialist pharmaceutical products
- Strong understanding of the NHS, hospital environments, and healthcare decision-making processes
- Knowledge of market access strategies and healthcare commissioning pathways
- Experience developing and implementing strategic account plans
- Ability to navigate complex hospital stakeholder networks
- Strong influencing, negotiation, presentation, and communication skills
- Excellent relationship-building and stakeholder management capabilities
- Strong analytical skills with the ability to interpret data and customer insights
- Experience utilizing Budget Impact Models and developing value propositions is desirable
- Results-oriented mindset with strong accountability and resilience
- Ability to work independently while collaborating effectively across multifunctional teams
- Excellent listening, written communication, and verbal communication skills
Benefits:
- Flexible benefits package
- Opportunities for continuous learning and professional development
- Collaborative, inclusive, and supportive work environment
- Career growth opportunities within a global healthcare organization
- Opportunity to positively impact patients and healthcare outcomes



















