Key Account Manager

Posted 2hrs ago

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Job Description

Key Account Manager driving infectious-disease product adoption across South London for Mundipharma, a global healthcare company. Building NHS partnerships, strategic account plans, and sustainable sales growth.

Responsibilities:

  • Deliver sales targets and business objectives across the designated territory
  • Drive product uptake and revenue growth by implementing effective account strategies
  • Identify and capitalize on opportunities to expand market share within key accounts
  • Monitor performance against objectives and implement corrective actions where required
  • Develop, implement, and maintain high-quality account plans
  • Utilize prescribing data, market intelligence, and customer insights for strategic and tactical planning
  • Adapt account plans to changes in local healthcare environments, commissioning structures, and prescribing practices
  • Align value propositions with customer priorities to maximize commercial outcomes and patient benefit
  • Strengthen omni-channel engagement with stakeholders across specialist care, medicines optimization teams, and local commissioning groups
  • Build trusted relationships with healthcare professionals, decision-makers, and key influencers
  • Deliver value-based discussions tailored to customer needs and healthcare priorities
  • Build and maintain strategic partnerships with customer groups and key opinion leaders
  • Support initiatives that improve patient care, service delivery, and healthcare outcomes
  • Conduct environmental analysis to identify market opportunities and challenges
  • Monitor healthcare policy developments, competitor activities, and market trends
  • Generate actionable insights for account planning and business decision-making
  • Collaborate with the Customer Engagement Execution Lead UK and cross-functional Commercial, Medical, Market Access, and Marketing teams
  • Ensure customer interactions and business activities comply with company policies, industry regulations, and NHS requirements
  • Accurately document customer engagements, business activities, and performance outcomes

Requirements:

  • ABPI qualification required
  • Degree-level education in Life Sciences, Healthcare, Business, or a related discipline preferred
  • Proven pharmaceutical sales and key account management experience
  • Demonstrated success in managing key accounts and building long-term customer partnerships
  • Experience within Secondary Care and Specialist Care environments
  • Strong experience working with large NHS hospitals and complex healthcare systems
  • Track record of influencing multiple stakeholders and delivering commercial objectives
  • Experience supporting the successful adoption of specialist pharmaceutical products
  • Strong understanding of the NHS, hospital environments, and healthcare decision-making processes
  • Knowledge of market access strategies and healthcare commissioning pathways
  • Experience developing and implementing strategic account plans
  • Ability to navigate complex hospital stakeholder networks
  • Strong influencing, negotiation, presentation, and communication skills
  • Excellent relationship-building and stakeholder management capabilities
  • Strong analytical skills with the ability to interpret data and customer insights
  • Experience utilizing Budget Impact Models and developing value propositions is desirable
  • Results-oriented mindset with strong accountability and resilience
  • Ability to work independently while collaborating effectively across multifunctional teams
  • Excellent listening, written communication, and verbal communication skills

Benefits:

  • Flexible benefits package
  • Opportunities for continuous learning and professional development
  • Collaborative, inclusive, and supportive work environment
  • Career growth opportunities within a global healthcare organization
  • Opportunity to positively impact patients and healthcare outcomes