Dealer Account Manager – Berlin, Thuringia, Saxony & Saxony-Anhalt
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Job Description
Dealer Account Manager building dealership partnerships for Ford Bank’s automotive financing and insurance products. Delivering training, optimizing sales processes, and coordinating regional marketing.
Responsibilities:
- Build and maintain trusted partnerships with dealerships, understand their business challenges, and identify new opportunities for Ford Bank
- Develop and expand commercial business opportunities
- Assess the training needs of sales consultants, initiate targeted training measures, and deliver introductory training on Ford Bank products and processes
- Develop and establish coordinated processes with dealerships to optimize the sales cycle, drive dealership performance, and strengthen customer loyalty
- Plan and organize marketing activities and coordinate them with the relevant stakeholders
- Work closely with Ford sales representatives and other Ford Bank sales teams
Requirements:
- Completed university or university of applied sciences degree, ideally in business administration, economics, or a comparable field
- Several years of relevant professional experience, including account management experience focused on financial services in a field-based role, preferably in the automotive industry
- Enjoy interacting with a wide range of people, listening actively, and building strong customer relationships
- Clear, respectful communication skills and the ability to explain complex products and processes in an understandable way
- Interest in the automotive industry and a service-oriented approach to work
- Digital expertise and an interest in leveraging current Digital Sales trends to improve sales processes and develop new business opportunities
- Ability to work independently and in a focused, results-oriented manner, combined with strong negotiation skills
- Willingness to travel within the assigned territory and a valid driver’s license
- Proficiency in standard MS Office applications
- Very good German and good English language skills
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