Sales Account Manager
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Job Description
Red Hat sales account manager growing enterprise open-source software bookings across assigned U.S. state territories. Managing renewals, pipeline, partners, quotas, and customer success.
Responsibilities:
- Deliver Red Hat sales strategy and increase performance and customer success across assigned accounts
- Retain and grow bookings through partners
- Apply use cases and strategic offering value propositions to win new business
- Identify and execute upsell, cross-sell, and renewal opportunities across the Red Hat portfolio
- Lead partner-centric customer engagement and align Red Hat use cases to customer needs
- Develop solutions with partners that deliver business value
- Provide customer continuity and account expertise to the sales pod
- Collaborate with the pod team, partners, and customer success team to support expansion, retention, and customer success criteria
- Engage solution architects, sales solution specialists, industry experts, and other specialists to manage end-to-end sales and deliver customer value
- Manage territory renewals and target a 95% renewal rate or higher
- Uncover and close net-new opportunities from existing customers and white-space accounts
- Meet or exceed quarterly and yearly sales quotas and targets
- Sell Red Hat enterprise solutions, including subscriptions, training, and consulting
- Prospect into accounts, coordinate and run meetings, build pipeline, manage forecasts, book net-new deals, manage renewals, and track customer data using Red Hat Sales Cloud
- Manage linearity and rolling four-quarter pipeline
Requirements:
- High motor and activity levels
- Detail-oriented
- Strong communication skills
- Effective prospector with a hunter mentality
- Track record of exceeding quota
- Ability to multitask effectively
- Capable of leading an entire sales process from start (uncover opportunity) to finish (receive PO)
- Ability to navigate and learn customer procurement processes
- Willingness to work as part of a team and receive feedback to help improve sales skills
- Understand Linux platforms, product management tools, virtualization, cloud technologies, consulting, and training
- Strategic, tactical, and solution-focused
- Continuous learner
- Willingness to travel up to 40%
Benefits:
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Employee stock purchase plan
- Family planning reimbursement
- Tuition reimbursement
- Transportation expense account
- Employee assistance program
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