Lead Instructional Designer
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Job Description
Lead Instructional Designer developing impactful learning content strategies at Guidewire. Collaborate with diverse teams to enhance technical training experiences for cloud solutions.
Responsibilities:
- Lead the development of a learning content strategy for a product or topic area
- Collaborate with stakeholders to understand product direction and translate them into actionable and impactful content plans
- Lead the learning design effort for applications and services for a specific topic area
- Prepare realistic content plans collaboratively with other content creators, track activities against the project schedule, and suggest viable options when demand exceeds capacity
- Design and implement scalable and flexible content that can be reused
- Determine the 'right content to build' including delivery method and effort, based on competency requirements in alignment with stakeholder guidance
- Develop curriculum for one or more applications and services while following instructional design best practices and department standards
- Design and develop a variety of learning materials, including interactive tutorials/practical labs, videos, assessments, micro-learning modules, and e-learning courses tailored for diverse user needs and technical levels
- Collaborate closely with cross-functional teams to ensure content aligns with brand standards and visual experience goals
- Conduct regular audits to identify and address content gaps or inconsistencies
- Provide guidance to junior instructional designers, ensuring best practices are followed in learning experience design and development
Requirements:
- Bachelor’s degree in instructional design, education, technical writing, or a related field and 5-8 years related experience
- Alternatively, a bachelor’s degree in computer science or similar field in combination with relevant work experience in education or technical writing
- Experience using instructional design principles and GenAI tools and resources
- Knowledge of web application development, and cloud platform tooling
- Basic understanding of HTML, XML, CSS and other web technologies
- Ability to gather information from subject matter experts and learn by experimenting
- Excellent written, verbal communication and collaboration skills with the ability to work across diverse teams
- Strategic thinker with a creative and innovative approach to content development
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced, dynamic environment
- Self-starter mentality with a passion for continuous learning and a proven ability to learn on the job and work independently with minimal instruction
- Experience with agile methodologies for project or content development and familiarity with project management tools such as JIRA
- Fluent in English.
Benefits:
- health, dental, and vision insurance
- paid time off
- company sponsored retirement plan
- annual company bonus plan
- commissions and/or long term incentive awards
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