ICAM Technical Writer
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Job Description
ICAM Technical Writer documenting identity, authentication, and Zero Trust systems for GDIT, a technology and professional services company serving the U.S. government.
Responsibilities:
- Gather technical information from Identity, Cloud, Cybersecurity, and ICAM subject matter experts
- Develop, organize, and write SOPs, TTPs, integration guides, architecture summaries, and process documentation
- Develop comprehensive documentation aligned with organizational standards, engineering best practices, and ICAM governance requirements
- Maintain documentation repositories
- Produce content for internal SharePoint portals following established publishing processes
- Collaborate with IdP engineers, application teams, and program leadership to identify documentation tasks and prioritize work
- Meet documentation delivery timelines
- Evaluate existing ICAM documentation and propose improvements to structure, clarity, consistency, and usability
- Review and edit documents for grammar, accuracy, completeness, and overall quality
- Support ICAM portfolio documentation initiatives, including onboarding packages, modernization deliverables, and lifecycle documentation
Requirements:
- Active Secret Clearance at minimum; interim Secret Clearances are not allowed
- U.S. citizenship required
- Bachelor’s Degree in a related technical discipline, or equivalent combination of education, technical certifications or training, or work experience
- Minimum of 8 years of experience creating technical documentation for IT, cybersecurity, IAM, or enterprise systems
- Strong technical writing skills
- Ability to translate engineering concepts into clear documentation
- Strong attention to detail and organization skills
- Documentation governance discipline
- Ability to collaborate effectively with engineering, architecture, and cybersecurity teams
- Familiarity with Power Automate, Power Apps, and Power BI preferred
- Technical knowledge of Azure, M365, or cloud-based identity services preferred
- Experience documenting identity, authentication, cyber, or enterprise IT systems preferred
- Understanding of SAML, OAuth, OIDC, MFA, PKI, CAC workflows, and Zero Trust identity principles preferred
- Experience producing executive-level briefing materials and engineering review artifacts preferred
- Less than 10% travel required
Benefits:
- Comprehensive medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre-tax and post-tax contributions and company match
- Full-flex work weeks
- Paid vacation, sick, and personal time
- Paid holidays
- Paid parental leave
- Paid military leave
- Paid bereavement leave
- Paid jury duty leave
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team supporting career goals
- Award-winning culture of innovation
- Military-friendly workplace
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