Technical Editor – Principal
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Job Description
Technical Editor Principal documenting GDIT’s cloud-based case management modernization program for 204+ U.S. federal courts. Creating manuals, web content, and software documentation.
Responsibilities:
- Collect and organize information for user manuals, training materials, installation guides, and reports
- Research and learn assigned systems
- Write, design, and develop marketing brochures, advertisements, news releases, feature articles, conference programs, proceedings, public relations announcements, newsletters, and related materials
- Design, develop, produce, maintain, and manage client websites
- Create multimedia presentation materials, including slides
- Prepare operations and maintenance manuals and technical publications
- Gather technical information and prepare written text for basic projects
- Coordinate layout and manual organization
- Research development and engineering information, including drawings, design reports, equipment, and test specifications
- Write, edit, and proofread reports, manuals, briefs, proposals, instructional materials, catalogs, technical publications, and software and hardware documentation
- Arrange word processing, duplication, and distribution of materials
- Work as part of the Case Management Modernization Application Development team to modernize case management capabilities and improve user experience
- Support a cloud-based solution serving 204+ federal courts across the United States
- Communicate technical aspects of software products to technical and non-technical users
- Manage and prioritize multiple tasks and recommend process improvements
Requirements:
- 8+ years of directly related experience in researching, preparing, and writing technical and marketing materials
- Experience working in an Agile Scrum environment writing technical documentation for software products, applications, and product releases
- Experience understanding and communicating technical aspects of software products to technical and non-technical users
- Thorough knowledge of technical research, writing, and editing principles and practices
- Knowledge of word processing, desktop publishing, web applications, and computer equipment
- Bachelor’s degree in English, Computer Science, Software Engineering, Engineering, or equivalent
- Advanced experience writing online help documentation, instructional materials, user guides, and manuals
- Experience developing and implementing content using responsive design principles and technology practices
- Experience with Confluence, SharePoint, RoboHelp, MadCap Flare, Adobe FrameMaker, Lucidchart, Visio, Draw.io, SiteImprove, Axe, and Wave
- Ability to understand complex applications, diagrams, user requirements, and designs with minimal assistance
- Preferred technical proficiency and practical knowledge of HTML5 and CSS
- Excellent oral and written presentation and communication skills
- Ability to independently manage and prioritize multiple tasks and identify areas for improvement
- Ability to work with high-level customer stakeholders and build customer relationships
- Experience applying industry tools, solutions, methods, best practices, and emerging technologies
- Strong analytical and problem-solving skills
- Ability to work effectively independently and as part of a team
- BI Full 6C (T4) public trust requirement
- Less than 10% travel required
Benefits:
- Comprehensive medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan options
- 401(k) plan with company match
- Full-flex work weeks where possible
- Paid time off, including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave
- 15 days of paid leave per calendar year for new employees, prorated based on hire date
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team supporting career goals
- Wellness packages
- Award-winning culture of innovation
- Military-friendly workplace
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