Litigation Support Specialist, PI
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Job Description
Litigation Support Specialist at Job Duck providing administrative support for personal injury practice. Managing client interactions and documentation in a fully remote role.
Responsibilities:
- Provide exceptional customer service to clients throughout the process
- Draft letters and legal correspondence
- Complete and submit forms accurately
- Request and track medical records
- Maintain organized digital and physical files
- Collaborate with attorneys and team members to ensure timely case progress
- Assist with drafting discovery documents
- Perform e-filing for legal documents
- Handle inbound client calls and follow-ups
- Open and organize new case files
Requirements:
- Personal Injury experience (mandatory)
- Excellent written and verbal communication skills
- Organized and detail-oriented
- Customer service mindset
- Ability to multitask and prioritize effectively
- Quick learner who can take direction and ask questions when needed
- Proficient in Microsoft 365 and Teams
- Strong file management and drafting skills
Benefits:
- Competitive salary.
- Paid Time Off.
- Annual bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.
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