Manager, Loan Processing
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Job Description
Manager overseeing loan processing and compliance documentation for borrower communications and third party interactions. Providing leadership support for team members and ensuring policy adherence.
Responsibilities:
- The processing manager is responsible for policies and procedures related to all internal and external communications, document collection and review from borrowers and applicable third parties, and delivery of applicable disclosures and appraisal requirements to ensure salability of originated loan files as well as maintaining all applicable regulatory and compliance documentation for credit, fraud, and applicable vendor management. • Ensure all communications and processing activities meet applicable company policies and procedures as well as regulatory requirements. • Participate in regular audits by Compliance, applicable Investors/Agencies, and provide responses as required for loan-level or system related activities. • Work with applicable business line leaders both internally and externally to obtain and deliver feedback and provide coaching as necessary. • Pipeline management for all applicable direct reports to ensure service level agreements (SLAs) and applicable key performance indicators are met with deviations reported directly to the President. • Develop ongoing cross-training programs for all team members, including career development plans, with documented milestones to ensure coverage across departments. • Provide Business/System Analyst(s) with detailed requests as necessary for technology platform changes, including applicable business plans reflecting efficiency gains and/or cost savings as applicable.
Requirements:
- Ability to work in a collaborative, fast paced environment. • Highly motivated, goal oriented, with strong attention to detail and organizational skills. • Bachelors Degree preferred. • High school diploma or equivalent required.
Benefits:
- Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees
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