Manager, Solutions Architect
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Job Description
Manager Solutions Architect leading a team and acting as technical advisor in Benefits Administration at Jellyvision. Responsible for ensuring high-quality technical support and sales collaboration.
Responsibilities:
- Lead, mentor, and coach a small team of Solutions Architects, providing them with guidance and technical oversight.
- Mentor the team to elevate their technical sales capabilities, presentation skills, and solution design excellence for direct prospects, brokers, and clients.
- Own complex or strategic sales cycles while modeling best-in-class technical discovery, demos, and solution design.
- Lead by example on complex technical sales cycles.
- Build a scheduling regime for demo coverage that supports demand and the Ideal Customer Profile (ICP).
- Support revenue targets related to technical sales requirements and assist the team with hitting and exceeding quota.
- Collaborate with Sales Enablement to create advanced technical sales collateral, assist in training new associates, and develop/roll out technical talk tracks for the sales team and Solutions Architects on the Benefits Administration and ALEX platforms.
- Act as the Revenue team's primary technical expert, mastering our products, technical architecture, security requirements, customer needs, and the sales process.
- Serve as a trusted technical advisor for Benefits Administration opportunities.
- Lead technical information requests, design tailored product solutions, and provide in-depth product demonstrations.
- Lead plan design analysis to insure product fit.
- Build a deep understanding of our products’ integration capabilities, including APIs, file sharing, and Single Sign-On (SSO), and help customers understand their architecture and benefits.
- Be quick on your feet, helping the sales team field questions and objections during the sales process, and helping customers understand how our architecture excels compared to the competition.
- Assist with RFP content when technical expertise is necessary.
- Collaborate with Marketing and Product to represent the voice of the market, informing the development of our integrated benefits suite.
- Contribute to the sales strategy and technical planning for future products and initiatives.
- Leverage your deep understanding of our customers’ technical and security landscapes to identify which customers are prime fits for pilots and new products and inform our product roadmap.
Requirements:
- 10 years of progressive experience as Solutions Architect in the Benefits Administration/Technology industry
- At least 2 year of formal or informal experience in a leadership, player-coach, or mentoring capacity, including direct oversight of 1-2 team members.
- Experience in architecting and demoing complex enterprise solutions to C-level technical stakeholders
- Understanding of the broker and carrier ecosystem to assist in strategy development
- Demonstrated ability to quickly absorb technical details, design solutions, and translate them for customers in a sales environment.
- Ability to generate customer-facing collateral for addressing technical concerns in a customer-friendly way that supports the sales message.
- History of collaborating closely across the organization, including sales, marketing, legal, security, and technology teams.
- Have worked in a high growth environment with new product launches
- Strong communication skills: Able to present complex technical concepts and ideas to internal and external stakeholders in a way that’s honest, compelling, and empathetic.
Benefits:
- Check out our benefits here!
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