Manager, Vocational Case Management
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Manager of Vocational Case Management at Allsup leading a team to assist individuals with disabilities in achieving employment. Overseeing day-to-day operations and achieving service quality goals.
Responsibilities:
- Leads a team of Vocational Case Managers in day-to-day operations to achieve successful return to work results for individuals with disabilities.
- Responsible for quality of service provided.
- Responsible for people management in a remote environment, which includes training, staffing, coaching, performance management, auditing calls, quality assurance file reviews, development, motivation, and recognition of employees.
- Ability to use data and metrics to evaluate individual performance.
- Works closely with Director in carrying out responsibilities.
- Establish processes and controls within the department to promote excellent work quality and achieve department, company and customer service goals.
- Plan, develop, and recommend department goals, key performance indicators and objectives consistent with Allsup Employment Services objectives.
- Responsible for ensuring all department goals, objectives and key performance indicators are met on a consistent basis.
- Monitors progress toward each team member’s goal.
- Maintain a department structure conducive to a high level of productivity.
- Evaluate current processes and encourage all team members to identify areas of opportunity or improvement.
- Create an environment of trust with employees and develop a team culture that motivates employees to succeed.
- Develop performance plans and conduct both informal and formal evaluations.
- Foster good communications within the department and work closely with other managers, supervisors and other staff members.
- Maintains strict confidentiality of beneficiary and Allsup Employment Services information.
Requirements:
- Bachelor's degree from an accredited university in Vocational Rehabilitation Counseling, or related field, Master’s degree preferred
- National certification (CRC, CVE, NRC or CCM), preferred
- Demonstrated experience in management or supervision in managing programs that provide job placement employment counseling services to individuals with disabilities
- Demonstrated knowledge and experience with the Social Security Ticket to Work Program, including strong understanding of all program phases—Trial Work Period, Extended Period of Eligibility, and Expedited Reinstatement.
- Knowledge of the ADA and job accommodation processes preferred
- Knowledge of the Social Security disability process strongly preferred
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational and interpersonal skills
- Ability to work in a team environment with remote employees
- Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation
- Great attention to detail, and results focused
- Must pass Federal background check (including fingerprinting process).
Benefits:
- Health, Dental, and Vision Insurance
- 401(K) Matching
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- Flexible Spending and Health Savings Account
- Tuition Reimbursement
- Pet Insurance
- Employee Assistance Program
Similar Jobs
Government Lending Annual Servicing Manager
Government Lending Annual Servicing Manager responsible for managing financial servicing tasks for Government Loan Portfolio. Engaging with clients for financial updates and collaborating with internal teams.
Manager – Client Coding Integration
Manager of Client Coding Integration at Ensemble providing strategic direction for coding operations. Overseeing client coding processes and collaborating with leadership for enhanced service delivery.
Licensed Vocational Nurse, In-Patient Case Manager
LVN Case Manager coordinating care for patients in hospital or Skilled Nursing Facilities. Also collaborating with interdisciplinary teams to ensure high-quality patient management in acute care settings.
Senior Manager, Store and Veterinary Hospital Development Projects
Sr. Manager ensuring proper organization on new, remodel, and vet hospital store openings. Collaborating with departments to oversee project metrics and improvement processes.
Field Access Manager – Northeast
Field Access Manager responsible for patient access education and reimbursement support for Averitas products. Collaborating with key stakeholders and ensuring compliance across patient services.
Virtual Field Access Manager – vFAM
Virtual Field Access Manager educating provider offices on access resources for patients remotely. Collaborating with stakeholders to facilitate access and addressing challenges for QUTENZA and Averitas products.
Consultative Coding Manager
Consultative Coding Manager at CenterWell extracting clinical information and assigning medical codes from various records. Collaborating with other managers and ensuring proper coding practices.
Direct Bill Manager
Direct Bill Manager at The Hilb Group managing revenue and expense accuracy through statement reviews. Collaborating with team and clients to ensure timely postings and compliance with financial reporting.
Customer Analytics Manager
Manager of Customer Analytics leading data-driven insights for Tulip's retail SaaS product. Working collaboratively across teams to drive analytics and customer success in retail environments.
Senior Development Manager
Senior Development Manager leading Vot-ER's fundraising operations through donor engagement and project management. Collaborating with the Development team to build a strong network for civic engagement.
Health and Safety Manager
Health & Safety Manager responsible for ensuring safe operations at multiple event venues in Glasgow. Managing daily safety tasks and collaborating with project teams throughout event duration.
Project Delivery Manager – MBAN Interns
Intermediate Project Delivery Manager for SimpliCity, a Canadian GovTech startup managing technical projects and onboarding municipal partners. Focused on improving municipal digital services and application implementation.
DMEAL Manager – DDP
DMEAL Manager overseeing DDP framework and supporting program activities. Involvement in donor reporting and community engagement.
Capacity Building Manager – DDP
Capacity Building Manager supporting DDP initiatives across Africa and Latin America. Responsible for developing support models and networking with local organizations.
Grants Manager – DDP
Grants Manager managing regranting processes and supporting Grants officers for DDP programs. Ensuring compliance with grants procedures and providing guidance to the Grants team.
Export Area Manager - Wines
Responsible for developing export strategies for the wine sector in Europe and North America. Requires strong experience in international markets and wine sales.
Personal VIP Manager, Italian Language
VIP Personal Manager managing VIP customer engagements and support in iGaming for European market. Collaborating with users to enhance their experience and resolve issues with effective communication.
Program Development Manager
Program Development Manager leading JOC program start-ups and re-bids. Overseeing cross-functional coordination to support strategic decisions for program performance.
Senior Property Manager – Short-Term Rentals
Senior Remote Property Manager leading a diverse portfolio of short-term rentals across Europe. Maximizing occupancy, optimizing operations, and delighting guests from a remote office.
Lead Property Manager – Short-Term Rentals
Senior Remote Property Manager managing high-demand short-term rental properties across Europe. Driving operational excellence and revenue growth through hands-on management of property operations.