Medical Case Manager
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Job Description
Medical Case Manager coordinating client medical treatment for a Personal Injury department. Supporting attorneys and ensuring proper documentation throughout the case lifecycle.
Responsibilities:
- Coordinate and monitor client medical treatment and appointments
- Communicate with clients, healthcare providers, and internal legal teams regarding care and case status
- Request, review, and organize medical records and billing documentation
- Track treatment progress and identify gaps or delays in care
- Assist in preparing medical summaries and chronologies
- Maintain accurate and up-to-date client information in our case management system
- Track liens, balances, and provider information
- Assist attorneys and case managers with administrative tasks related to case development
- Carry out client interactions with empathy and professionalism
- Manage multiple cases while meeting deadlines in a fast-paced environment
Requirements:
- At least 2 years of experience in Personal Injury Case Management or Medical Case Management within a law firm
- Strong understanding of medical terminology, treatment processes, and billing
- Experience handling medical records, providers, and liens.
- Case Management software experience is a major plus
- Must be bilingual (English/Spanish) with strong written and verbal communication skills preferred
- Excellent organizational skills and attention to detail
- Strong interpersonal skills with a proactive approach to problem-solving
- Ability to manage multiple responsibilities and prioritize effectively
- Excellent customer service attitude in fast-paced environments
Benefits:
- medical, dental, and vision insurance
- 401(k) plan
- catered lunches
- complimentary parking
- paid time off
- more
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