Mobile Business Office Manager
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Job Description
Mobile Business Office Manager supporting CommuniCare’s West Virginia post-acute care facilities. Managing billing, collections, admissions, and business office staff across multiple centers.
Responsibilities:
- Cover multiple facilities in West Virginia
- Be based in the CommuniCare facility closest to the employee’s location
- Travel as needed, including overnight travel, to support Business Office functions during Business Office Manager vacancies or unusually heavy workloads
- Manage business office policies and procedures
- Directly supervise the Assistant Business Office Manager
- Communicate with the Executive Director, Regional Team, and Business Office Staff
- Interact with families, attorneys, and outside agencies
- Complete weekly BOM Admission Checklist and present it at morning stand-up
- Verify and tie out midnight census testing daily
- Complete admission procedures in the absence of the Admissions Coordinator
- Conduct weekly Medicaid pending/collection blitz meetings
- Complete root cause analysis on bad debt accounts and advise the Executive Director on issues and proposed solutions
- Complete insurance forms as requested
- Attend Utilization Review and/or PPS meetings as necessary
- Supervise, organize, evaluate, and monitor business office support staff
- Meet with residents/responsible parties upon admission and discharge regarding financial obligations
- Coordinate timely and accurate billing and collection
- Participate in scheduled training, education classes, and orientation programs
- Maintain compliance with departmental, center, and home office policies, procedures, quality improvement, safety, environmental, and infection control standards
Requirements:
- Must have 3 - 5 years’ experience in the business office of a Long Term Care facility
- College degree in Business Administration, Accounting/Finance, or related field
- Prior supervisory experience and management training
- Thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management information systems
- Ability to make independent decisions when circumstances warrant such action
- Ability to deal tactfully with team members, staff, residents, family members, visitors, government agencies, and the general public
- Willingness to seek out new methods and principles
- Computer literacy and working knowledge of Microsoft Office, including Excel and Word
- Must be able to travel throughout the region covered by the position
- Must be willing to travel as needed, including overnight travel
Benefits:
- Competitive wages
- PTO plans
- Life and disability plans
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with employer match
- Flexible Spending Accounts
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