Named Account Manager
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Job Description
Named Account Manager responsible for revenue growth, focusing on Outseer's financial sector accounts. Driving customer relationships and sales strategies in a remote setting.
Responsibilities:
- Meet or exceed monthly, quarterly, and annual account renewal and expansion targets.
- Manage and build strong relationships with customer accounts.
- Lead Tier-1 Financial Institution Account Management, with the ability to drive a conversation around Banking Fraud and Payments.
- Manage full cycle sales; while negotiating contracts to maximize profits, and close deals.
- Deliver solutions that meet customer needs in a timely and successful manner.
- Analyze customer needs and pain points and provide compelling ROI and value proposition.
- Identify and pursue business opportunities to maintain and grow pipeline.
- Develop and execute effective growth strategies to meet/exceed revenue targets.
- Develop strong working relationships with customers.
- Collaborate with leadership to build successful partnerships.
- Attend industry and client events to network and increase brand awareness.
- Engage customers at an Executive level early and often.
- Act as a first interface for international accounts in collaboration with local reps.
- Orchestrates and delivers according to the existing Sales Playbook.
- Prepare reports on account status and progress.
- Create sales collateral to support the sales process.
- Resolve challenging customer requests or issues in a timely and effective manner.
- Maintaining sales leads, opportunities, and client information in the CRM database accurately, on an ongoing, real-time basis.
Requirements:
- Bachelor’s degree or higher in Business or Marketing, MBA preferred.
- 8+ years Account Management and/or Direct Sales Experience
- Tenured experience with territory planning and rapid territory development.
- Expertise in managing end- to-end sales processes in complex, large deals.
- Executive level relationship building, client management, especially working with executives in lines of business, and sometime board level.
- Able to create systems of organization for effective account management.
- Relevant knowledge of client's industry; keeps abreast of trends and lead discussions on strategic directions and linking discussions.
- Excels in competitive, value based, selling skills and sells across platform and specialty.
- Outstanding work ethic; unquestioned integrity and accountability
- Adept at advanced sales negotiations and positioning solution value under pricing pressures from customers.
- Great at execution and follow-through; results-driven, organized self-starter
- Highly organized, able to keep many work streams going simultaneously, must be incredibly detail-oriented.
- Excellent time management skills and presentation skills.
- Lead expert for the technology or solution being presented to the client.
- Excellent oral and written communication skills, and ability to work effectively across multiple projects in a fast-paced, highly collaborative setting.
Benefits:
- Available for local and overnight travel (up to 50%)
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