Office Manager
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Job Description
Office Manager overseeing team workflows, training, quality, and lender communications. Supporting operational excellence for Copart’s global online vehicle auction platform.
Responsibilities:
- Support and oversee the team’s daily activities, ensuring accuracy and quality through spot checks and audits
- Train team members on department processes, tools, and best practices
- Assist the Assistant General Manager in operational tasks, project management, and process improvements
- Serve as a liaison between the department and lenders
- Provide professional email support to lenders, sellers, and Copart
- Troubleshoot and resolve issues promptly, escalating when necessary
- Prepare and deliver presentations and training sessions
- Lead and participate in special projects to improve departmental efficiency and service delivery
- Maintain high standards of professionalism and team dynamics
Requirements:
- Minimum 3 years' experience in office management, team leadership, or operations support
- Strong experience in training, auditing, and quality assurance within a team environment
- Excellent written and verbal communication skills with a professional demeanor
- Proven ability to build and maintain strong working relationships with external partners and internal stakeholders
- Strong problem-solving skills and the ability to manage multiple priorities simultaneously
- Detail-oriented with a commitment to accuracy and high standards
- Proficient in email communication platforms, Microsoft Office Suite, and other business tools
Benefits:
- Medical/Dental/Vision
- 401k plus a company match
- ESPP - Employee Stock Purchase Plan
- EAP - Employee Assistance Program (no cost to you)
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts
- Many other employee benefits
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