Online Store Manager – E-Commerce
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Job Description
Amazon Account Manager leading daily operations and growth of Amazon marketplace business for Kramer. Focused on sales optimization, advertising, and customer experience management.
Responsibilities:
- Manage daily operations of Amazon Seller/Vendor accounts, ensuring accuracy, optimization, and compliance of all product listings
- Develop and update titles, descriptions, bullet points, A+ content, and imagery to maximize conversion
- Plan and manage Amazon PPC campaigns, coupons, deals, and promotions to increase visibility and sales
- Monitor stock levels, coordinate with warehouses/3PLs, and ensure product availability
- Analyze KPIs (sales, ACOS, ROAS, rankings, reviews), prepare reports, and recommend improvements
- Oversee reviews, ratings, and feedback while resolving customer issues promptly
- Research competitors, pricing trends, and category performance to inform strategy
- Contribute to online sales growth across other digital channels where Kramer products are sold
Requirements:
- Bachelor’s degree in Marketing, Business, E-Commerce, or related field (preferred)
- 1–3 years of experience managing Amazon accounts or e-commerce marketplaces
- Strong knowledge of Amazon Seller Central (Vendor Central is a plus)
- Proven experience managing Amazon PPC/advertising campaigns
- Proficiency in Excel and data analysis (mandatory)
- Familiarity with consumer electronics (preferred)
- Excellent organizational, communication, and problem-solving skills
- Ability to work independently and manage multiple priorities
- Strong drive and motivation to succeed
Benefits:
- Competitive salary and performance-based bonuses
- Growth opportunities into broader sales roles within Kramer
- A collaborative and entrepreneurial team environment
- Exposure to cutting-edge consumer electronics products
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