Operations and Processes Intern
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Job Description
Intern contributing to operational process management at Arco Educação. Supporting data organization, alert monitoring, and operational workflow adjustments.
Responsibilities:
- Support the management of the operational pipeline, ensuring status updates, organization of stages, and tracking of requests
- Control and monitor operational alerts, helping to identify deviations, failures, and risks
- Support the management of discount coupons, including checks, validations, and post-dispatch controls
- Perform operational adjustments after dispatch, ensuring quick corrections aligned with defined workflows
- Assist coordination in organizing data, controls, and operational routines, contributing to visibility and decision-making
- Help create and maintain spreadsheets, reports, and analytical controls
- Support basic analyses of operational data, identifying patterns, recurring issues, and improvement opportunities
- Contribute to the standardization of processes and operational documentation
Requirements:
- Currently enrolled in Engineering (Production, Computer, Data, Systems, or related fields), Data Science, Information Technology, or similar courses
- Analytical and organized profile with an interest in data, processes, and technology
- Intermediate knowledge of Excel or Google Sheets (formulas, filters, data organization)
- Ability to quickly learn tools and operational systems
- Good communication skills and ability to work collaboratively with different teams
Benefits:
- Meal and/or food allowance
- Health and dental plan
- Transportation voucher
- Extended maternity and paternity leave
- Childcare assistance
- Health support: partnerships with Wellhub and Zenklub
- Education incentive/support
- Discount on airline tickets
- Partnership with pet health insurance
- Access to Arco educational materials for employees' children
- Partnerships for MBA and postgraduate programs
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