Operations Manager
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Job Description
Operations Manager providing leadership for enterprise operational support services under SEC ISS2 contract. Responsible for data centers and operational management with a 24x7 operational requirement.
Responsibilities:
- Manage day-to-day operational support across SEC Data Center, EOC/NOC, and DR teams
- Assign tasks, priorities, and deliverables to ensure timely completion of contract requirements
- Oversee incident detection, triage, escalation, and coordination to restore service with minimal mission impact
- Create, implement, and maintain operational standards and procedures for repeatable service delivery
- Monitor and report status of project/work plans, dependencies, risks, and deliverable completion
Requirements:
- Minimum 12 years of related IT operations experience
- At least 10 years managing and leading teams providing operational support to Data Centers, the Network Operations Center (NOC)/Enterprise Operations Center (EOC), and Disaster Recovery (DR)
- Bachelors degree in Information Technology, Computer Science, Engineering, or a related field
- Ability to obtain and maintain SEC Public Trust (or higher if required)
Benefits:
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
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