Outbound Phone Sales Representative
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Job Description
Outbound Phone Sales Representative connecting with customers to sell Mood products and services. Building relationships, achieving sales targets, and collaborating with leadership for strategies.
Responsibilities:
- Identifying and connecting with new and existing customers and prospects via phone, email, chat, and other channels to introduce and sell our products and services.
- Building relationships with customers through various channels to understand their needs and showcase how Mood products can help.
- Maintain ongoing relationships with your ‘book of customers’ to manage the relationship and keep them engaged and loyal to Mood.
- Partnering with the Customer Success Contact Center Leadership team to develop and refine strategies for growing our sales pipeline based on customer insights.
- Meet and exceed monthly, quarterly, and annual sales targets and the various key performance metrics that are measured in a contact center, sales, and outbound position.
Requirements:
- Proven success in a sales and/or call center environment, preferably in a target-driven role.
- Outstanding customer service, verbal and written communication abilities, with strong listening skills.
- Comfort with technology and a knack for helping non-tech-savvy customers.
- An entrepreneurial mindset with the ability to pivot and problem-solve to meet business goals.
- A bias toward action and the drive to consistently go above and beyond.
Benefits:
- Competitive base pay with performance-based monthly commission.
- Comprehensive health insurance package.
- Generous paid time off and employee discounts on our product.
- Fully remote - work from your home!
- A dynamic and inclusive work environment where creativity is encouraged and celebrated.
- Opportunities for professional growth and development.
- The chance to be a part of a passionate and close-knit team that feels like a community.
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