Outbound Survey Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Healthcare survey agents calling hospitals and clinics about after-hours and emergency protocols. Conducting standardized surveys and documenting responses remotely.
Responsibilities:
- Make outbound calls to hospitals and healthcare clinics across the U.S.
- Conduct brief surveys focused on after-hours and emergency response protocols
- Ask approximately 3 standardized questions per call
- Accurately document responses during each call using provided systems
- Maintain a professional and courteous demeanor with healthcare staff
- Follow call scripts and guidelines to ensure consistency and compliance
- Handle a high volume of calls while maintaining quality standards
- Protect confidential information and adhere to company policies
- Communicate issues or escalations to supervisors as needed
- Meet performance and attendance expectations in a remote work environment
Requirements:
- Minimum 1 year of customer service/call center or office experience required
- Technical savvy; able to toggle between multiple browsers and systems using dual monitors
- Strong verbal and written communication skills
- Self-motivated, dependable, and able to work independently
- Must be 18 years of age
- Must pass a background check in compliance with state and federal laws
- Previous remote work experience preferred
- Secure, high-speed internet connection and dedicated workspace required
- Childcare for anyone 4 years of age and younger is required
Benefits:
- Paid training, typically 2 weeks
- Starting pay of $14/hour
- $1/hour shift differential for nights/weekends
- Full-time benefits eligibility on the first of the month after 60 days
- Company-provided equipment for full-time, permanent employees
Similar Jobs
Loan Servicing Representative
Remote loan servicing representative collecting delinquent auto-loan payments for Exeter Finance. Arranging payment solutions, documenting accounts, and reducing delinquency.
Employer Enrollment Representative – Seasonal
Seasonal representative processing employer-group and employee health-plan enrollments for eHealth. Managing inbox requests, benefit changes, recertifications, and enrollment systems.
Senior Specialty Representative – Cardiovascular
Cardiovascular Specialty Representative promoting Amgen biotech medicines to medical professionals across Huntsville, Decatur, Florence, Cullman, and Athens. Managing territory sales, payer access, and customer relationships.
Specialty Representative, Cardiovascular
Cardiovascular specialty representative promoting Amgen biotech medicines across a Southern California field territory. Educating medical professionals, managing accounts, and driving territory sales.
Provider Data Representative
Provider data representative maintaining accurate healthcare records for GDIT’s World Trade Center Health Program. Supporting credentialing, claims payment, directories, audits, and operational reporting.
Outbound Survey Representative
Healthcare Survey Agent conducting outbound surveys for hospitals and clinics. Documenting responses and following scripts in a full-time remote customer service role.
Outbound Survey Representative
Healthcare Survey Agent conducting outbound surveys for hospitals and clinics. Documenting emergency-response protocol data remotely for a healthcare services client.
Outbound Survey Representative
Healthcare Survey Agent conducting outbound surveys for hospitals and clinics. Documenting responses about after-hours and emergency protocols in remote work.
Outbound Survey Representative
Healthcare survey agents conducting outbound calls and brief protocol surveys for hospitals and clinics. Documenting responses while meeting quality standards in a remote work environment.
Outbound Survey Representative
Healthcare survey agent conducting outbound calls and standardized protocol surveys for hospitals and clinics. Documenting responses accurately while maintaining professionalism and confidentiality.
Outbound Survey Representative
Healthcare survey agents conducting outbound calls to hospitals and clinics for client research. Completing emergency-response surveys and documenting results remotely.
Outbound Survey Representative
Healthcare survey agent making outbound calls to hospitals and clinics. Completing standardized emergency-response surveys and accurately documenting healthcare staff responses.
Outbound Survey Representative
Healthcare survey agent conducting outbound calls and standardized protocol surveys for hospitals and clinics. Documenting responses while meeting quality and compliance standards remotely.
Outbound Survey Representative
Healthcare survey agent conducting outbound surveys for hospitals and clinics. Documenting responses and following standardized scripts remotely.
Claim Representative III – Property
Claim Representative III handling complex property, collapse, and earth movement claims for a leading West Coast property and casualty insurer. Investigating, negotiating, auditing, and mentoring claims teams remotely.
Truck Line Representative
Truck Line Representative resolving delivery issues for Levin Furniture & Mattress, Ashley, and John V. Schultz teams. Supporting drivers, routes, and customers remotely.
Territory Representative
Territory Representative growing Benjamin Moore paint sales and market share across Denver, western Denver suburbs, and Boulder. Managing retailer relationships, product placement, programs, and customer solutions.
Provider Enrollment Representative
Provider enrollment representative reviewing and entering Medicaid enrollment data for Gainwell’s healthcare technology services. Ensuring contractual compliance, accurate data entry, and reliable remote performance.
Provider Enrollment Representative
Provider Enrollment Representative reviewing and entering provider enrollment data for Gainwell Technologies’ healthcare technology services. Supporting Medicaid operations while meeting contractual, regulatory, and performance requirements remotely.
Provider Enrollment Representative
Provider enrollment representative reviewing and entering Medicaid enrollment data for Gainwell Technologies’ healthcare clients. Ensuring contractual compliance, data accuracy, and service-level performance remotely.