Patient Account Representative 3 – Hospital
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Job Description
Patient Account Representative handling revenue cycle management and patient accounts for Health System. Coordinating with patients and ensuring prompt payment of hospital charges.
Responsibilities:
- Performs an important function in the revenue cycle of the Health System.
- This role is production based and works assigned queues to coordinate with patients, co-workers, and external agencies to ensure the prompt payment and/or reimbursement of hospital charges.
- Relies on experience and judgment to accomplish responsibilities; works under minimal supervision; creativity is expected to perform job and may lead and direct the work of others.
- Must meet minimum performance and quality measures.
Requirements:
- Education: High School or equivalent
- Experience: Must have 3 years of experience of relevant experience. Bachelor's Degree substitutes 2 years of experience. Associate's Degree, trade school, or certification substitutes 1 year of experience. Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding, or call center environments.
- Skills and Training: Must possess knowledge of ICD-10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.
Benefits:
- REMOTE/WORK FROM HOME POSITION OPTIONAL.
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