Payroll Clerk
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Job Description
Payroll Clerk preparing, auditing, and reconciling U.S. and Canada payroll data for Concord Hospitality hotels. Managing UKG records, garnishments, and payroll issue resolution.
Responsibilities:
- Analyze and prepare payroll data for transmission using automated and manual systems
- Produce accurate and timely audit reports and payroll submissions
- Maintain and update associate records in UKG, including new hires, terminations, transfers, job changes, and compensation adjustments
- Track and record vacation, sick, and personal time accurately
- Ensure compliance with payroll policies and maintain confidentiality of sensitive information
- Enter and manage garnishment orders
- Contact managers regarding missed punches, missed approvals, or time and attendance discrepancies
- Assist with company transfers in the payroll system and communicate progress to relevant parties
- Research and resolve hotel/system payroll issues with the payroll provider
- Provide training and support to hotels on payroll procedures and systems
- Respond to associate inquiries and troubleshoot payroll-related concerns
- Reconcile payroll data and reports each pay period
- Execute reports and maintain data integrity using appropriate reporting tools
- Stay updated on payroll practices through educational opportunities and industry publications
- Maintain a professional appearance and adhere to company policies and procedures
- Perform additional duties as assigned by supervisors or management
Requirements:
- Prior payroll or HRIS system experience (UKG experience preferred)
- Strong attention to detail and organizational skills
- Ability to handle confidential information with discretion
- Proficient in Microsoft Excel and payroll-related systems
- Excellent communication and problem-solving abilities
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Collaborative and customer-service-oriented mindset
- Ability to work a regular schedule between 9:00 a.m. and 6:00 p.m. EST
- Ability to provide occasional coverage through 8:00 p.m. EST when operational demands require extended support
Benefits:
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) program with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training & development opportunities
- Career advancement within our growing portfolio
- Work-life balance
- Diversity and inclusion
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