Payroll Manager
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Job Description
Payroll Manager overseeing payroll operations for Lime, ensuring accurate payroll processing for US and Canada. Leading cross-functional collaboration and payroll team development.
Responsibilities:
- Own End-to-End Payroll Execution and Oversight
- Oversee and design the strategic framework for payroll operations, ensuring accurate, timely payroll processing for the US and Canada across federal, state, and provincial jurisdictions
- Direct rigorous reviews and validate payroll runs, deductions, tax withholdings, and benefits contributions before and after processing
- Drive scalable delivery models of payroll operations across a growing employee population
- Serve as Payroll Platform Owner
- Serve as the definitive subject matter expert for the payroll vendor platform (currently ADP), with ownership of configuration, audits, tax filings, and issue resolution
- Manage external payroll provider relationships to ensure SLA adherence and data integrity
- Provide leadership and expertise in potential future vendor transitions as business needs evolve
- Act as the Connector Between Payroll, HRIS, and Finance Systems
- Partner with People Solutions and Corporate Technology to ensure accurate payroll data flows across systems for employee lifecycle events
- Investigate and resolve discrepancies between payroll platforms, HRIS, and financial systems
- Collaborate closely with Finance with payroll reconciliations, accruals, journal entries, and variance analysis
- Drive Payroll Accuracy, Controls, and Compliance
- Own payroll reconciliations and issue resolution across variances, tax withholdings, deductions, and garnishments
- Collaborate with Finance on designing SOX-aligned controls, audits, and compliance reporting (W-2s, T4s, year-end filings)
- Serve as the primary escalation point for tax notices, audits, employee inquiries, and regulatory changes
- Support Process Improvements and Scalability
- Identify and implement improvements through automation, standardization, and enhanced documentation
- Partner with teams and vendors to optimize workflows and strengthen controls
- Lead and Develop the Payroll Function
- Lead, mentor, and develop a distributed payroll team, including direct reports and close collaborators across international time zones.
- Foster strong collaboration, clear accountability, and consistent payroll standards across the team.
- Establish standard operating procedures, documentation, and scalable workflows.
- Identify automation and process improvement opportunities to enhance accuracy and employee experience.
Requirements:
- 7+ years of payroll experience, with hands-on ownership of complex payroll operations
- Experience managing payroll through third-party providers (e.g., ADP or similar) and integrations with HR systems (e.g., Workday)
- Strong understanding of payroll compliance, controls, audits, and tax reporting (W-2, T4, multi-state payroll).
- Experience operating in a scaling, public-company or SOX-controlled environment.
- Strong cross-functional collaboration skills and a high bar for accuracy, ownership, and employee experience.
- Willingness to engage with direct reports and peers located in European and Asia time zones, including occasional evening calls and international travel
- Bachelor’s degree in Accounting, Finance, HR, or a related field.
Benefits:
- Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
- Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
- Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
- Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
- Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.
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