PR Operations Manager
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Job Description
PR Operations Manager running AI-driven content, distribution, SEO, and reputation workflows for Zen Media, a B2B marketing and PR agency. Coordinating teams, clients, and proprietary systems while protecting brand quality and compliance.
Responsibilities:
- Own and manage end-to-end workflows across AI-optimized content programs, structured wire distribution, AI SEO, and reputation management
- Operate and coordinate delivery through proprietary systems, including the client-facing platform
- Support white-labeled solutions for partner agencies
- Manage cross-functional teams and ensure deliverables are on time, aligned with client expectations, and meet quality standards
- Work directly with clients, managing communication and expectations across active projects
- Oversee content and deliverables for brand messaging, editorial quality, and compliance
- Apply PR fundamentals including messaging, tone, and brand protection while focusing on operational execution
- Track workflows, identify bottlenecks, and optimize processes for speed, efficiency, and output quality
- Operate in a fast-paced startup environment with shifting priorities, evolving product lines, and parallel client deliveries
- Take ownership in ambiguous situations and keep delivery on track despite changing requirements
Requirements:
- 3+ years of experience in an agency environment
- Strong operational awareness and ability to manage multiple workflows and priorities simultaneously
- Operationally sharp and detail-oriented
- Ability to own execution end-to-end without constant direction
- Genuine curiosity about AI’s impact on PR, content, and brand visibility
- Ability to think about how AI models discover and recommend brands
- Comfort working across evolving product lines and adapting quickly as priorities shift
- Strong understanding of PR fundamentals, including messaging, editorial nuance, and brand protection
- Broader systems and operations mindset beyond traditional media relations
- Strong use of Claude, Claude Code, Openclaw, and AI automation is a must
Benefits:
- 100% remote role
- Competitive base salary paid in USD
- Growth opportunities within a rapidly expanding company
- Access to an AI-powered tech stack
- A culture built on excellence, integrity, and innovation
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