Principal Workday Engagement Manager
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Job Description
Principal Workday Engagement Manager at ERPA managing Workday projects and relationships. Cultivating client satisfaction while supporting internal teams and resources in project delivery.
Responsibilities:
- Be a culture champion for ERPA’s core values ( Empathy, Responsibility, Passion, Agility)
- Be the key connection between our consultants and the client
- Lead multiple Workday engagements concurrently
- Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
- Gauge and report project health and monitor risks, issues, and escalations
- Conduct status updates and manage weekly, monthly and quarterly customer governance.
- Assist with work assignments & resource management for AMS and Phase X engagements
- Ensure customer satisfaction remains exceptional and customers are referenceable
Requirements:
- 1+ years of experience managing Workday projects (Phase 1, Phase x or AMS) with a Workday partner
- A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
- Ability to learn new systems quickly (JIRA, ServiceNow, Salesforce, etc.)
- Prior experience managing projects utilizing Smartsheet
- Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
- Must have excellent organizational skills and the ability to manage competing priorities
- Ability to travel up to 25%, as needed
- Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building something new (required)
Benefits:
- Great benefits
- Employee first culture
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