Product Commercialization Manager
Posted 2hrs ago
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Job Description
Product Commercialization Manager optimizing commercialization, pricing, and SKU governance for GHX’s healthcare supply-chain automation platform. Driving CPQ process improvement, analytics, and AI-enabled operational scalability.
Responsibilities:
- Own the end-to-end commercialization process from product definition through SKU creation to launch
- Establish and improve SOPs, tooling configurations, business rules, and the commercialization playbook
- Translate new offerings into sellable, billable constructs and advise on complex SKU and pricing decisions
- Define, monitor, and report SLAs, KPIs, and quality metrics, providing executive-ready insights
- Stay current on AI and ML capabilities in CPQ and recommend improvements
- Own the full SKU lifecycle in Conga CPQ, including creation, testing, release, modification, and deprecation
- Lead SKU catalog audits, rationalize the catalog, and establish governance workflows, naming conventions, taxonomy standards, and hygiene reviews
- Partner with Product, Finance, and Sales on SKU purpose, pricing strategy, contractual language, and business rules
- Develop change management processes for quotes, contracts, and renewals
- Own the AI and automation innovation roadmap for SKU and commercialization processes
- Align Product Management, Sales, Revenue Operations, Deal Desk, Contract Operations, FP&A, Corporate Systems, and Revenue Enablement on commercialization standards
- Contribute to pricing strategy and monetization model design
- Build dashboards and reporting frameworks for commercialization visibility
- Coordinate launch readiness for new products and pricing changes
- Serve as a trusted advisor and resource for commercialization process questions
Requirements:
- Bachelor’s degree in business, Finance, Operations, Information Systems, or a related field, or equivalent professional experience
- 5+ years of progressive experience in product operations, revenue operations, deal desk, commercial program management, or a related function within a B2B SaaS company
- Hands-on experience with Salesforce Conga (Apttus), including product catalog management, pricing rules, approval workflows, and SKU configuration
- Proven track record leading cross-functional process improvement or transformation initiatives with measurable business outcomes
- Excellent written and verbal communication skills, including executive-ready documentation, SOPs, and business cases
- Ability to manage multiple concurrent workstreams, prioritize under pressure, and deliver against commitments
- Willingness to travel quarterly for team meetings, approximately 10–20%
- Familiarity with AI and automation concepts applied to commercial operations, quoting, or contract workflows
- Experience conducting SKU, product catalog, or similar rationalization audits in complex, multi-product environments
- Prior involvement in quote-to-cash re-platforming or major system migration
- Proficiency with BI and analytics tools such as Sigma or Power BI
- Preferred certifications include Salesforce Certified CPQ Specialist, Salesforce Certified Administrator, Conga CPQ Product Administration Certification, PMP, Agile/Scrum, or SAFe Product Owner/Product Manager certification
- Understanding of SaaS business models, subscription economics, and ARR/MRR dynamics
- Ability to design scalable commercialization processes and apply quantitative analysis to operational data
- Ability to apply AI and automation while considering limitations, compliance implications, and auditability
Benefits:
- Health, vision, and dental insurance
- Accident and life insurance
- 401k matching
- Paid time off
- Education reimbursement















