Product Manager
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Job Description
Product Manager owning 1mind’s Console for configuring AI agents that engage buyers across the customer journey. Improving self-serve workflows, integrations, permissions, and conversational platform operations.
Responsibilities:
- Own the Console experience end to end, including information architecture, navigation, onboarding, configuration flows, empty states, errors, and customer interaction with complexity
- Define how an AI assistant helps customers configure and operate the platform conversationally
- Design workflow configuration for advanced use cases and first-time users
- Own customer experience around integrations, including authorization, permissions, object and field mapping, sync behavior, failures, and recovery
- Reduce time and effort to achieve successful live deployment
- Identify manual moments that should become product experiences
- Partner with engineering on reusable configuration, permissions, integrations, and system-state capabilities
- Run usability sessions and customer conversations
- Translate friction and feedback into actionable product direction
- Partner with Customer Success to identify broader product problems
Requirements:
- 4+ years of product management experience, ideally in B2B SaaS
- Experience with self-serve products, admin tools, integrations, workflow builders, configuration products, or other complex product surfaces
- Strong product judgment
- Comfortable running usability sessions and talking directly to customers
- Systems thinking across permissions, data, integrations, and configuration
- Technical curiosity and comfort with APIs, integrations, data models, permissions, and failure modes
- Bias toward prototyping with modern AI and design tools
- Preferred: experience at an early-stage or high-growth startup
- Preferred: experience owning RBAC or permissions layers
- Preferred: exposure to revenue or go-to-market technology
- Preferred: fluency with AI prototyping and development tools
- Work authorization/sponsorship information requested for full-time work in the U.S.
Benefits:
- Stock options/equity
- Company-paid benefits
- Full range of benefits and perks
- Supportive and inclusive work environment
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