Program Director – Strategy
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Job Description
Program Director leading H&R Block's enterprise strategic programs and EPMO maturity. Driving governance, cross-functional execution, risk management, and measurable business outcomes for a tax services company.
Responsibilities:
- Drive execution rigor, transparency, and alignment for H&R Block's critical strategic programs and enterprise priorities
- Partner with business owners, executive sponsors, and cross-functional leaders to translate strategic priorities into integrated execution plans
- Provide leadership visibility into progress, risks, dependencies, delivery confidence, and business outcomes
- Help establish and mature the enterprise program management function, including governance, operating rhythms, portfolio visibility, execution standards, and reporting practices
- Develop and maintain visibility into Enterprise Operating Plan initiatives
- Align execution activities to targeted business outcomes and success measures
- Identify cross-functional dependencies, execution gaps, and risks and help drive issue resolution
- Lead complex, cross-functional strategic programs from planning through delivery
- Translate business priorities into integrated plans, milestones, dependencies, operating commitments, and measurable outcomes
- Coordinate execution across workstreams and functional teams
- Manage risks, issues, dependencies, and execution blockers
- Track milestones, KPIs, and value realization objectives
- Promote outcome-based execution and continuous improvement
- Establish program governance, reporting, and operating cadences
- Facilitate program reviews, executive steering committees, and decision-making forums
- Build and evolve EPMO capabilities, processes, governance frameworks, operating cadences, and tools
Requirements:
- 10+ years of program, transformation, business operations, or enterprise execution experience
- Leadership of large cross-functional initiatives
- Proven track record leading large, complex cross-functional initiatives and measurable business outcomes
- Experience influencing senior leaders and driving alignment without direct authority
- Strong business acumen
- Analytical problem-solving skills
- Executive communication skills
- Success translating strategy into execution and measurable outcomes
- Proficiency with program management, reporting, and collaboration tools
- Bachelor's degree or equivalent experience required
- Advanced degree or program management certification preferred
Benefits:
- Competitive pay
- Comprehensive benefits
- Medical and prescription drug coverage for associates and eligible dependents
- H&R Block Retirement Savings Plan (401(k) Plan)
- Employee Assistance Program
- (Virtual) fitness center programs
- Associate discount program
- Business Travel Accident Insurance
- Associate Tax Prep benefit
- Potential participation in incentive compensation or short-term incentive plans
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