Program Director
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Job Description
Program Director leading complex federal digital services programs for Ad Hoc, a technology company delivering scalable government services. Overseeing delivery, customers, teams, finances, and contractual performance.
Responsibilities:
- Provide strategic leadership and oversight of a complex federal technology program across multiple projects and workstreams
- Serve as a primary point of contact and trusted partner to senior government program leadership, sponsors, contracting stakeholders, and technical representatives
- Build and maintain customer relationships through proactive communication, transparency, responsiveness, and consistent delivery
- Lead multidisciplinary teams across software engineering, product, design, project management, and other technical and delivery functions
- Oversee program scope, schedule, budget, staffing, risks, dependencies, contractual requirements, and overall performance
- Establish and improve delivery processes supporting predictable execution, operational efficiency, and high-quality outcomes
- Lead program reviews, strategic planning sessions, status meetings, and customer and internal leadership engagements
- Identify, assess, and resolve program risks, delivery challenges, resource constraints, and operational issues
- Communicate changes to program scope, schedule, staffing, budget, and delivery expectations
- Maintain program reporting covering milestones, deliverables, staffing, risks, dependencies, and contractual commitments
- Own program financial performance, including planned revenue, staffing, billable utilization, labor allocation, and gross margin
- Lead, manage, and mentor cross-functional team members, supporting performance management, professional development, resource planning, hiring, and onboarding
- Partner with technical and practice leadership on skills, resources, and support needed to achieve program objectives
- Foster a collaborative, accountable, high-performing team environment focused on delivery excellence and continuous improvement
- Collaborate with Growth, Delivery, and Practice leadership on organic account growth and long-term program success
- Serve as a program subject matter expert for recompete and proposal activities
- Provide leadership during contract transitions, staffing changes, and organizational adjustments
Requirements:
- Bachelor's degree and 10+ years of relevant professional experience, or an equivalent combination of education and experience
- 5+ years of experience leading complex technology programs, digital services, software delivery, or related technical initiatives
- Experience leading multidisciplinary technical and delivery teams across multiple concurrent projects or workstreams
- Demonstrated experience overseeing program scope, schedule, budget, staffing, risk, and contractual deliverables
- Experience building and managing relationships with senior government customers and stakeholders in a client-facing program leadership role
- Experience managing program financial performance, staffing plans, resource allocation, and delivery forecasts
- Strong understanding of Agile methodologies and modern software or digital service delivery practices
- Demonstrated ability to identify, communicate, and resolve complex program risks, delivery challenges, and operational issues
- Strong leadership, communication, and interpersonal skills, including experience presenting program performance, financials, risks, and strategic priorities to senior stakeholders
- Must currently hold, or have recently held, a Level 5 Public Trust background
- Must be able to successfully complete all additional federal customer suitability, fitness, and financial background requirements for the position
Benefits:
- Company-subsidized health, dental, and vision insurance
- Flexible PTO
- 401K with employer match
- Paid parental leave after one year of service
- Employee Assistance Program
- Remote work culture and flexibility
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