Project Implementation Manager, Healthcare Technology
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Job Description
Product Implementation Manager deploying Elsevier healthcare software for provider organizations. Configuring EHR and interoperability integrations to support clinical decision-making and patient outcomes.
Responsibilities:
- Lead technical implementation, configuration, deployment, testing, go-live, and post-go-live support for Elsevier healthcare software solutions
- Design, configure, and troubleshoot integrations with customer healthcare systems, EHR platforms, FHIR APIs, SMART on FHIR applications, REST integrations, and HL7 v2 interfaces
- Translate customer business, clinical, and technical requirements into implementation plans, workflows, solution configurations, and readiness activities
- Serve as the primary technical contact for customer IT, clinical informatics, interoperability, and operational stakeholders throughout implementation
- Partner with Project Management, Product, Engineering, Customer Success, and Support to manage risks, resolve issues, improve processes, and drive successful adoption
Requirements:
- Experience in healthcare software implementation, technical consulting, solutions engineering, or technical project delivery
- Experience implementing enterprise software in healthcare provider, health system, or healthcare technology environments
- Knowledge of healthcare interoperability standards and technologies, including HL7 v2, FHIR, SMART on FHIR, REST APIs, web services, and healthcare authentication/security frameworks
- Experience working directly with customer IT, interoperability, and application teams
- Strong analytical, troubleshooting, communication, organizational, and prioritization skills
- Experience with major EHR ecosystems such as Epic, Oracle Health (Cerner), Meditech, or athenahealth preferred
- Experience with integration engines such as Mirth Connect, Cloverleaf, Rhapsody, or Corepoint helpful
- Familiarity with OAuth 2.0, OpenID Connect, SAML, SSO, HIPAA, healthcare privacy, security, and compliance requirements
Benefits:
- Flexible working hours
- Well-being initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Annual incentive bonus
- Country-specific benefits
- Accommodation or adjustment support during the hiring process
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