Provider Operations – Business Analyst
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Job Description
Provider Operations/Business Analyst at Equum Medical improving telehealth services. Coordinating onboarding and analytics while bridging clinical and operational needs.
Responsibilities:
- Coordinate onboarding and orientation for physicians and providers, including setup and training on telehealth platforms, audiovisual (AV) systems, EMR, and communication tools
- Serve as a liaison between clinical teams, IT, and operations to ensure seamless system access and functionality
- Support physician scheduling processes and assist with staffing models and forecasting to meet service demand
- Monitor provider utilization and contribute to workforce planning efforts
- Develop and maintain client-facing productivity and performance reports for executive review
- Perform data modeling and advanced analytical assessments to support business decision-making
- Identify workflow inefficiencies and recommend system or process improvements
- Ensure compliance with organizational standards, documentation requirements, and system usage protocols
- Present clear and concise analytical findings to stakeholders, translating complex data into actionable insights
- Develop, maintain, and evaluate demand and supply models to forecast trends and optimize planning strategies
Requirements:
- Experience in healthcare operations, telehealth, or clinical systems- EMR familiarity strongly preferred
- Experience with analytics and visualization tools (Power BI, Tableau, Looker or equivalent)
- Demonstrated ability to perform data modeling and quantitative analysis and effectively present analytical results to stakeholders
- Experience developing and analyzing demand and supply models to support forecasting and planning decisions
- Ability to manage multiple priorities in a fast-paced, cross-functional environment
- Strong problem‑solving and critical‑thinking skills
Benefits:
- In addition to a base salary, this position is eligible for a performance bonus
- 401k
- Continuing education
- Benefits (subject to eligibility requirements)
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