Regional Business Manager – Northwest U.S. Region
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Job Description
Regional Business Manager selling Flow’s industrial waterjet, fiber laser, and press brake solutions. Managing national accounts, channel partners, customer relationships, and regional growth.
Responsibilities:
- Represent Flow International Corporation and its products and services to new and existing customers
- Manage national accounts, select equipment manufacturers, and channel partners including dealers and agents
- Develop and maintain long-term business relationships
- Identify growth opportunities and deliver value-based solutions aligned with customer needs
- Book orders according to the plan set by the Vice President of Sales
- Build customer relationships and manage expectations for system purchasing, aftermarket service and support
- Manage introductions and handoffs for installation, aftermarket, and escalation paths
- Manage channel partner selling activities
- Communicate customer, market, competition, application, market-condition, sales-support, and product-performance information
- Identify and manage regional accounts and channel partners
- Deliver sales presentations during introductory visits, management presentations, training sessions, and professional organization events
- Visit existing customers regularly and inform them about relevant new technology
- Report customer problems and successes to the home office and help drive improvements
- Submit weekly expenses, sales forecasts, call reports, itineraries, lost-order reports, and customer support team reports
- Support education and training for regional sales representatives and channel partners
- Potentially supervise technical or application salespeople after training
Requirements:
- BS in Engineering (Mechanical preferred), Sales/Marketing or Business, or equivalent combination of education and experience
- Training and demonstrated experience in value-selling
- Familiarity with Flow products/services and competitive offerings
- Minimum of five (5) years of capital equipment sales experience
- Minimum two (2) years of experience in a sales management position
- Working knowledge of MS Office suite applications
- High level of analytical ability for complex problems
- Ability to translate complex technical concepts into audience-specific messages
- Business and technical acumen
- Customer empathy and ability to leverage customer value, including ROI and TCO
- Strong oral and written communication skills
- Ability to work independently and involve the organization as needed
- High interpersonal skills to work effectively with others and apply input
- Ability to travel with some frequency, occasionally for extended periods
- Ability to talk or hear regularly; occasionally stand, walk, sit, reach, and lift/move up to 10 pounds
- Specific vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company matching contributions
- Paid time off (PTO)
- Life insurance
- Disability insurance
- Education reimbursement / tuition reimbursement for approved educational programs
- Ongoing career development and training opportunities
- Global opportunities for career development
- Commission
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