Regional Vice President – AI Enablement, Implementation
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Job Description
AI transformation executive building Crescent Hotels & Resorts’ AI roadmap across managed hotels. Leading cross-functional implementation, adoption, optimization, and measurable hospitality business results.
Responsibilities:
- Establish and execute the AI roadmap for a designated portfolio of Crescent-managed hotels
- Identify AI opportunities with the greatest potential business impact
- Work across Operations, Commercial, Revenue Management, Sales, Marketing, Finance, Human Resources, and Technology
- Assess current workflows and identify opportunities for AI, automation, data, or process redesign
- Determine whether solutions should be built, bought, configured, or integrated
- Lead initiatives through implementation, adoption, measurement, and optimization
- Partner with technology teams on systems, integrations, data, security, and governance
- Translate hotel operators' business challenges into practical AI-enabled solutions
- Ensure introduced solutions are adopted and used
- Discover new AI opportunities beyond currently identified use cases
- Deliver measurable outcomes including increased revenue, productivity, improved labor deployment, faster decision-making, reduced administrative work, better guest experiences, empowered associates, and ROI
Requirements:
- Understanding of AI and ability to evaluate whether AI, automation, data, process redesign, or a combination is the right solution
- Experience with generative AI, AI agents, workflow automation, APIs, data integration, and emerging AI platforms
- Ability to build business cases, evaluate technologies and vendors, lead cross-functional implementation, drive organizational adoption, and measure ROI
- Experience driving AI or digital transformation in complex, multi-unit businesses
- Ability to work with executives and operators to understand business challenges and manual processes
- Hospitality experience would be valuable, but is not stated as required
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