Research Manager
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Job Description
Research Manager conducting quantitative and qualitative research to improve healthcare outcomes at Swoop. Collaborating with internal and external stakeholders to deliver actionable insights.
Responsibilities:
- Help bring to life the experiences of people living with chronic health conditions with the goal of improving outcomes.
- Support the Sales Team with patient insights.
- Manage qualitative analyses, including social listening.
- Work alongside colleagues on the Sales and Alliance Management teams to develop and maintain excellent relationships with clients.
- Manage all phases of quantitative research, including questionnaire development, survey programming, and analysis.
- Be a resource to surface insights (e.g., the patient journey to a diagnosis, symptoms, quality of life, and treatment experiences) to help identify obstacles and opportunities.
Requirements:
- Minimum of five to eight years’ experience in consumer insights or market research, ideally within healthcare, life sciences, or pharma
- A bachelor’s or master’s degree in a related field (healthcare, pharma, social sciences, business, market research) or comparable relevant experience
- Proficient with Microsoft products and Google products
- Experience with online survey platforms is required, statistical analyses a plus
- Experience with generative AI a plus, along with excitement to learn and use generative AI models to help uncover insights
- A can-do attitude and a willingness to pitch in.
Benefits:
- Health insurance
- Professional development opportunities
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