Reseller Customer Success Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Reseller Customer Success Manager for Azuga focusing on enhancing partner experiences and success. Building relationships and guiding Reseller Partners through onboarding processes for a leading fleet management solution.
Responsibilities:
- Host regular meetings with Reseller Partners and present business reviews, requires the ability to communicate effectively and build strong relationships
- Advise and collaborate with other internal teams regarding Reseller challenges and requests
- Guide Reseller Partners through our Reseller onboarding and certification process
- Help to identify gaps, best practices, and inefficiencies to continuously improve service
- Proactively monitor customer health to assess churn risk
- Work to develop and improve customer experience, interaction, and Reseller training throughout the customer journey
Requirements:
- Minimum of 2 years experience in Customer Service or Account Management, Reseller experience a plus
- Excellent verbal and written communication skills with the ability to communicate effectively at all levels
- Self-driven and proactive nature, professional demeanor with strong conflict resolution skills
- CRM software experience a plus, Salesforce preferred
- AI experience a plus
Benefits:
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
Report this job
Job expired or something wrong with this job?
Similar Jobs
CRM and Web Operations Manager
CRM & Web Operations Manager executing CRM and website operations for beverage company. Managing campaigns and teams to ensure smooth project execution and high-quality digital experiences.
Mid-level Customer Success Analyst
Customer Success Analyst ensuring client satisfaction and product value maximization at Construmarket. Managing post-sale relationships and strategizing for customer success.
Director of CRM and Lifecycle Marketing
Director of CRM leading end-to-end lifecycle marketing strategies for healthcare brand engagement. Focusing on retention and deep engagement across various communication channels.
Customer Engagement Manager
Customer Engagement Manager at myKaarma overseeing client relationships and operational success in automotive service. Engaging with dealerships to drive platform adoption and performance improvements.
Product Success Manager
Product Success Manager at Workiva elevating platform adoption and solution health through data analysis and insights. Collaborate on value realization strategies for customer success teams.
Manager, Customer Success Consultant
Manager, Customer Success at Cengage Group driving student engagement and educational adoption. Leading initiatives with district partners to ensure exceptional outcomes and lasting impact.
Client Success Manager – Sage 100
Client Success Manager at Blytheco supporting ERP clients and managing software sales. Collaborate with teams to achieve sales targets and enhance client satisfaction through tailored solutions.
Regional Manager – Customer Success
Regional Manager leading Customer Success Managers to drive customer satisfaction and retention at Megaport, a global leader in Network as a Service.
Enterprise AI Customer Success Manager, Adoption
Customer Success Manager driving AI adoption for WRITER's strategic customers. Collaborating cross-functionally to ensure successful onboarding and tailored enablement for organizational transformation.
Customer Success Manager I
Customer Success Manager in a fast-growing SaaS company focusing on client relationships and revenue growth. Collaborate internally and advocate for clients while driving product adoption.
Customer Success Manager II
Customer Success Manager responsible for managing accounts across EMEA region in a fast-growing SaaS company. Building relationships and ensuring customer satisfaction while driving revenue growth.
Customer Success Manager
Customer Success Manager focusing on client outcomes and engagement for the Freedom360 marketing solution at Snappy Kraken.
Director, Customer Success – Strategic
Director of Customer Success overseeing strategic accounts, enhancing customer value, and driving retention for a SaaS company. Collaboratively working with Sales and other teams to maximize growth and success.
Wellness Client Experience Specialist
Wellness Client Experience Specialist providing exceptional support for clients of a US-based company. Fostering relationships and promoting tailored wellness solutions to meet client needs.
Customer Success Specialist
Customer Success Specialist managing 500+ customer accounts for cybersecurity firm. Supporting clients' adoption of platform while driving retention and engagement as a path to management role.
Founding CSM
First Customer Success Manager at Endless Commerce delivering value through successful onboarding and relationship management. Own post-sale experiences, identifying expansion opportunities and building playbooks.
Client Success Manager
Client Success Manager guiding clients through intricate tax processes with empathy at Bright!Tax. Manage communications and coordinate internal teams for exceptional client service.
Customer Success Specialist
Customer Success Specialist at Badger Meter responsible for managing BEACON customer accounts and ensuring satisfaction. Collaborating with Sales and Support teams to optimize customer systems and foster loyalty.
Client Success, Point of Contact
Client Success Point of Contact facilitating client-talent partnerships in a remote environment. Overseeing engagement health and addressing operational issues for long-term success.
Enterprise Customer Success Manager
Enterprise Customer Success Manager at Surecomp managing complex onboarding and implementations of SaaS solutions for enterprise customers in Europe.