Revenue Manager
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Job Description
Revenue Manager optimizing pricing, aircraft utilization, and profitability for Jet Excellence’s private aviation charter fleet. Owning customer opportunities and coordinating successful trips across operational teams.
Responsibilities:
- Maximize charter revenue through disciplined pricing and commercial decision-making
- Optimize aircraft utilization while protecting premium inventory
- Apply dynamic pricing based on market demand, aircraft availability, and operational constraints
- Evaluate opportunities for profitability, positioning, and long-term customer value
- Protect company margins while remaining competitive
- Own customer opportunities from first inquiry through trip completion
- Deliver Jet Excellence’s Ultimate Experience through proactive communication and exceptional service
- Build relationships with wholesale brokers, aircraft owners, and charter clients
- Resolve challenges professionally while protecting the brand
- Partner with Scheduling, Flight Operations, Maintenance, Flight Crews, Accounting, and Leadership to execute successful trips
- Balance customer requests with operational feasibility
- Maintain accurate CRM and Jet Insight records
- Communicate changes across departments
- Grow existing customer relationships and develop new charter opportunities
- Identify opportunities to maximize repeat business and customer loyalty
Requirements:
- 2–5 years of experience in revenue management, sales, or a related commercial role
- Demonstrated experience pricing and optimizing a floating fleet
- Bachelor’s degree or equivalent professional experience
- Strong sales, negotiation, and relationship management skills
- Excellent verbal and written communication
- Strong organizational and problem-solving abilities
- Ability to perform effectively in a fast-paced, dynamic environment
- High level of professionalism, discretion, and accountability
- Preferred: private aviation, luxury hospitality, transportation, travel, or high-end customer service experience
- Preferred: charter aviation experience
- Preferred: FAA Part 135 operational knowledge
- Preferred: experience with CRM and charter management software
Benefits:
- Fully paid health, dental and vision insurance for the employee
- Paid Time Off (PTO)
- 401k Plan w/Matching
- Home-based work arrangement
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