Revenue Operations Analyst
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Job Description
Revenue Operations Analyst improving reporting, forecasting, and workflows for Everway’s neuroinclusive technology business. Partnering across revenue teams to drive data-informed growth, retention, and operational efficiency.
Responsibilities:
- Partner with revenue leaders and cross-functional teams to improve operational visibility, decision-making, and performance across the revenue lifecycle.
- Build, manage, and improve reporting for pipeline visibility, bookings, forecasting, retention, expansion, customer health, and revenue performance.
- Analyse data from multiple systems to identify trends, risks, opportunities, and root causes.
- Translate analysis into actionable recommendations for Revenue, Sales, Customer Success, Finance, Operations, and senior leadership.
- Support the definition and scaling of revenue processes, including lead-to-opportunity, sales handoff, customer lifecycle management, renewals, expansion, and forecasting workflows.
- Design streamlined workflows that reduce manual tasks and improve data quality.
- Communicate insights clearly to different stakeholder groups.
- Implement process improvements that reduce manual reporting and improve visibility into metrics, goals, and budgetary allocations.
- Use AI-enabled tools to improve reporting, insight generation, playbook development, and workflow efficiency.
- Recommend and execute continuous improvements to revenue reporting, processes, systems, and governance.
- Support implementation and ongoing improvement of revenue technologies.
Requirements:
- 5+ years of experience in Revenue Operations, Sales Operations, Customer Operations, FP&A, consulting, finance, or a related operational role focused on revenue performance, reporting, or process improvement.
- Experience building reporting and insight supporting revenue performance, forecasting, pipeline management, retention, expansion, or customer lifecycle visibility.
- Ability to analyse data from multiple systems, identify trends, and turn findings into practical recommendations.
- Experience working cross-functionally with Sales, Customer Success, Renewals, Revenue Operations, Finance, or similar teams.
- Experience using CRM, revenue, customer success, spreadsheet, and BI platforms such as Salesforce, Gainsight, Gong, Google Sheets, Excel, Tableau, or similar tools.
- Working knowledge of sales processes, forecasting methods, customer lifecycle metrics, and financial reporting.
- Clear communication with senior stakeholders and ability to make complex information easy to understand.
- Experience using AI-enabled tools to improve reporting, analysis, workflow efficiency, or operational outputs.
- SaaS environment experience desirable.
- SQL experience desirable.
- Experience with revenue planning, forecasting, compensation, or territory management tools desirable.
- Experience supporting segmentation, territory design, revenue playbooks, or lifecycle process design desirable.
Benefits:
- Bonus opportunities
- Flexible work schedules
- Comprehensive health and wellness benefits
- Flexible time off plans
- Career growth through development programs
- Collaborative, innovative culture
- Drug-Free Workplace
- Equal Opportunity Employer
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