Revenue Operations Manager
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Job Description
Revenue Operations Manager at Consensus driving process consistency and operational excellence in SaaS Sales. Partnering with cross-functional teams for data-driven decision making in revenue operations.
Responsibilities:
- Own the company's sales forecast cadence in partnership with the CRO and VP of Sales
- Deliver actionable analysis on pipeline coverage, velocity, and conversion health
- Identify risk and opportunity areas across New Business and Expansion motions
- Support annual and quarterly planning processes including quota setting, territory design, and capacity modeling
- Partner with Finance and Leadership on scenario modeling and goal attainment tracking
- Build and maintain dashboards primarily in HubSpot, as well as Google Sheets and other tools, to provide visibility into pipeline, productivity, revenue performance, and customer health
- Prepare board-level reporting and executive summaries highlighting key performance trends
- Collaborate closely with Sales, SDR, Partnerships, and Customer Success teams to streamline processes, drive accountability, and align on shared metrics
- Partner with Marketing Ops on funnel alignment, lead-to-opportunity handoffs, attribution modeling, and campaign performance
- Work closely with Customer Success on expansion pipeline visibility, renewal forecasting, QBR preparation, and CS-to-Sales handoff processes
- Ensure clean, well-documented handoffs at every stage of the customer journey -- from MQL to SAL, SAL to opportunity, and closed-won to CS onboarding
- Evaluate and improve the end-to-end revenue process, from lead routing through closed-won and into post-sale expansion
- Drive consistency and compliance across forecasting, deal hygiene, CRM adoption, and CS handoff workflows
- Maintain training materials, playbooks, and dashboards that empower AEs, SDRs, and CS teams to hit their targets
- Partner with Enablement to track ramp times, activity SLAs, and performance benchmarks across Sales and CS systems, tools & AI
- Serve as the HubSpot CRM SME and system administrator
- Evaluate and integrate tools across the GTM stack including Gong, Trumpet, PandaDoc, and data enrichment platforms
- Proactively identify and implement AI-powered tools and workflows that increase team efficiency, improve forecasting accuracy, and reduce manual work across the revenue org
- Ensure data accuracy, process adoption, and reporting reliability.
Requirements:
- 3-6 years of experience in Sales Operations or Revenue Operations at a high-growth SaaS company
- Strong analytical and problem-solving skills with a focus on actionable insights
- Deep knowledge of CRM systems (HubSpot required), Revenue Intelligence systems (Gong preferred), lead routing tools (Chili Piper preferred), and reporting tools including Excel/Google Sheets
- Proven ability to partner cross-functionally with Sales, Marketing Ops, and Customer Success -- including owning handoff processes between teams and aligning on shared revenue metrics
- Experience working closely with CS teams on expansion motions, renewal tracking, and post-sale operations
- Fluency with AI tools and a proactive mindset toward applying them -- whether that's automating reporting, improving data quality, or accelerating analysis
- Excellent communication skills with the ability to simplify complex data for executive audiences
- Experience managing forecasts, KPIs, and GTM processes that scale with growth.
Benefits:
- Benefit from a generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage.
- Enjoy employer contributions to your HSA, and take advantage of HSA/FSA programs to maximize your tax savings.
- Secure your future with our 401(k) plan featuring company-matching contributions.
- We offer paid parental leave, so you can prioritize what matters most—your family.
- Enjoy unlimited PTO and 12 company holidays to recharge and refresh.
- Celebrate your birthday with a day off, and enjoy Flex Fridays, where every third Friday of the month is yours to unwind.
- Work in a flexible, remote environment that suits your lifestyle, with a top-tier WFH setup provided when you join.
- Participate in our professional development program to expand your skills and advance your career.
- Make a difference in your community with two paid volunteer days each year at a charity of your choice.
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