Revenue Operations Manager
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Job Description
Revenue Operations Manager at CloudBees shaping go-to-market strategy and driving insights across revenue operations to optimize customer lifecycle and performance.
Responsibilities:
- Drive Global GTM Strategy & Own The Rhythm of the Business
- Partner specifically with Americas GTM leadership (Sales, Marketing, Customer Success) to define and execute key strategic initiatives e.g., territory design, account segmentation, quota & capacity planning, expansion strategy
- Support and optimize core operating cadences including forecasting, pipeline reviews, QBRs, and annual planning
- Establish and enforce global processes, policies, and best practices across the revenue organization
- Lead key planning processes including annual planning, quota setting, territory carving, and capacity modeling
- Identify operational friction and proactively recommend improvements
- Enable GTM Teams to Hit Targets By Delivering Actionable Insights Across the Funnel
- Analyze end to end funnel performance (marketing → sales → customer success) to identify gaps and opportunities
- Provide visibility into pipeline health, conversion rates, sales efficiency, and retention metrics
- Partner with Sales, Marketing, and CS leaders to provide data, insights, and tools to improve performance
- Act as a trusted advisor in deal strategy, pipeline development, and revenue forecasting
- Optimize the GTM Tech Stack & Scale Reporting Infrastructure
- Develop executive-level reporting and dashboards to communicate the state of the business globally
- Standardize KPI definitions and reporting frameworks across regions
- Partner with GTM Systems to evolve and scale tools (e.g., Salesforce, Gong, Clay, Pocus, Marketo)
- Ensure data integrity and a seamless experience across the revenue tech stack
- Identify operational friction and proactively recommend improvements
Requirements:
- 5+ years of experience in Revenue Operations, Sales Operations, Strategy, or Analytics
- Strong understanding of the full revenue funnel, including inbound/outbound motions, pipeline generation, and customer lifecycle metrics
- Proven ability to translate data into insights and drive measurable business outcomes
- Advanced proficiency in core GTM tools (e.g., Salesforce, Gong, Clay, Pocus)
- Strong analytical and modeling skills (Excel/Google Sheets required; experience with BI tools like Tableau, Looker, or similar; SQL is a plus)
- Experience supporting forecasting, pipeline management, and planning processes
- Excellent stakeholder management skills; ability to influence across functions and regions
- Strong communication skills with the ability to present complex insights clearly to executive audiences
- Highly proactive and hands-on, with a builder’s mindset and strong sense of ownership
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short & Long Term Disability
- Life Insurance
- HSA/FSA
- Remote Work Environment
- Flexible Time Off
- Paid Company Holidays
- Parental Leave
- Variable Bonus Plan dependent on your role
- Stock grant opportunities dependent on your role
- 401(k) with Company Match
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